Seasoned HR Director - Trust-Building Leader in People & Programs

LAUREL ANDERSEN

**** ****** ****, ********, ** **188 262-***-**** ************@*****.***

Dynamic Operations Coordinator with years of experience in implementing programs, managing expenses, coordinating travel arrangements and ensuring operational efficiencies. Skilled in processing financial accounts, maintaining documentation, and supporting strategic initiatives. Proven track record of overseeing employee benefits, managing HR programs for 20 years, and ensuring regulatory compliance. Adept at collaborating with cross-functional teams and streamlining processes for optional performance.

EXPERIENCE:

Southwest Key Programs, Inc. 2024 - Present

Operations Coordinator

Worked with V.P. putting new programs in place

Processed expense accounts for payment

Processed check requests

Organized trips, including hotel reservations, flight reservations, car reservations

Keep documentation of all meetings

La Casa de Esperanza, Inc., Waukesha, WI 2003 – 2024

Director of Human Resources

Supervisor Guide

Implemented HR software program

Upkeep of staff changes – Onboarding and Offboarding

Documentation of current employee benefits

DOT Program – Initiated entire program

Addressed unemployment claims with (or without) the help of supervisors.

Employee Benefits

Employee Files

Responsible as contact person for all insurance issues.

Work with Weatherization to combine and centralize all training documentation.

Work with Weatherization to combine and centralize all medical examinations

Workers Compensation

Drug Testing

Strategic Plan for H.R. – work on individual issues to be up to date with expectations

Review and revise employee handbook.

Payroll Assistance

401(k)

Conduct all exit interviews.

Terminated employee - termination of benefits.

Processed all COBRA offers and enrollments.

LAUREL ANDERSEN PAGE 2

Legal Placement Services, Milwaukee, WI

Recruiter

Placement of temporary, tempt-to-perm and permanent legal personnel

Bader Rutter & Associates

Executive Assistant/ Personnel Director

Managed All business for President and Executive Vice-President for daily activities

Office Manager/Personnel Director

Supervisor for secretarial personnel serving the ad agency

Set up of meetings and arrangement for client visits

EDUCATION:

Luther College, Decorah, Iowa

Music Major – Voice

Prospect Hall Secretarial College for Girls, Milwaukee, WI

Executive Secretarial Program – Certificate with Highest Honors

SOFTWARE:

Microsoft Office, Word Perfect, Great Plains, QuickBooks

INTERESTS: Music, church, children, travel, cooking

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