Senior F&B Service Leader with 9+ Years Experience
Resume:
T L KIRANKUMAR
Executive - Food & Beverage Service
ABOUT ME
PERSONAL DETAILS
************@*****.***
SKILLS
• Guest Services Management
• Team Leadership & Training
• F&B Operations
• Sales & Promotions
• Quality Assurance & Compliance
• Customer Feedback Management
• Operational Efficiency
• Multitasking & Time Management
• Strong Communication Skills
• Problem Solving Skills
TECHNICAL SKILLS
• Microsoft Office Materials Control
Opera software MICROS
• Orcale Micros Symphony
• Trust You
• Hono HR
• Online Ordering & Delivery
• Platforms
• Dineout & EazyDiner
Experienced Food & Beverage Service Executive with 10 years of expertise across multiple departments, including restaurant operations, in-room dining, banquets, and bar services. Passionate about creating memorable dining moments while maintaining top-quality standards. Currently seeking new opportunities to bring my skills and dedication to a dynamic team in the hospitality industry.
Executive – Food & Beverage Service
Pullman Chennai Anna Salai Feb 2025 – Present
Led daily operations for multiple F&B outlets, including all-day dining, in-room dining, bar, cake shop, and banquets. Increased revenue by driving sales efforts, promoting new menu items, and enhancing the dining experience.
Managed and trained a team of F&B associates, ensuring high service standards and guest satisfaction.
Developed and implemented systems for ordering and stock rotation, optimizing beverage management and minimizing loss. Monitored team performance and provided feedback, conducting regular team briefings to ensure alignment with operational goals. Coordinated shift schedules, managed staff recruitment, and supervised operational functions in the absence of the F&B Manager. Ensured all F&B outlets complied with food safety and hygiene regulations, maintaining a clean and safe work environment. Collaborated with guest feedback platforms (e.g., Trip Advisor) to address customer concerns and improve guest satisfaction.
• Worked as a Sr. Supervisor in the Rain tree Hotel, Chennai, Anna Salai (10.06.2024 to 31.01.2025)
• Preopened as a Supervisor in Radisson Blu GRT, Chennai.
(02.11.2018 to 08.06.2024).
• Worked as a Sr. Waiter in the Hilton Hotel Sharjah, Al Khan, Dubai. (26.11.2016 to 06.10.2018).
• Worked as a Sr. Waiter in the Grand Palace Hotel & Spa, Yercaud. (01.12.2015 to 31.10.2016).
• Preopened as a Waiter in the Sterlling Holidays, Kodaikanal.
(07.05.2015 to 31.11.2015).
EXPERIENCE
ACHIEVEMENTS
Mentos December 2021
Mentos Feb 2022
Mentos May 2023
Mentos April 2024
Mentos Oct 2025
LANGUAGES
English: Fluent
Telugu: Fluent
Hindi : Conversational
Kannada: Conversational
Conversational
Conversational
EDUCATION
Completed Government Higher
Secondary School in Pellipat,
Tiruvallur.
Completed B.SS., Diploma in
Hotel Management & Catering
Science in Arakonam, Vellore.
HOBBIES
Playing cricket
Exploring new cuisines
Socializing and hosting gatherings
Watching Movies
Contact this candidate