Legal/Project Administrator with 12+ Years USPS Experience

Summary of Qualifications

Business professional with years of experience and growth, managing various projects across multiple technology disciplines. I have built strong professional, customer-centric, and client collaborative relationships throughout my tenure. I am accustomed to managing many concurrent project requests to coordinate around industry standards. I trained and continued to mentor co-workers on various applications utilized daily to perform process-driven data retrieval and deliverables. I provided the client with business process assistance and offered industry solutions to meet the ongoing growth and development of the ICP/ePU Program Office.

Skills and Knowledge

O365 Microsoft Applications and Teams ~ Database Management ~ Data Migration ~ Project Support/Coordination ~ Technology Integration ~ Training and Mentoring ~ Team Building ~ O365 Advance eDiscovery (Search Application) ~ Digital Safe (eDiscovery Search Application) ~ Autonomy (File Management Review Tool) ~ FileZilla (File Management Tool) ~ Microsoft Metadata Analyzer ~ Litigation Hold/Request Tracker (Case Management Application) ~ Smarsh Central (Case Management Application) ~ Team Track (Case Management Application) ~ BeyondTrust (Password Application) ~ External Large File Transfer (ELFS Application) ~ Postal Cost Tracking Software (PCTS)

Education

George Washington University - Washington, DC: Public Relations

Northern Virginia Community College - (NOVA): Introduction to Business Telecommunication Systems and Physical Education

Craven Community College - North Carolina: Business Administration

Montgomery Community College - Maryland: Radiology and Liberal Arts

Certifications

Previous Clearance: Sensitive/Public Trust

Generative AI for Beginners – Certificate 2025

Currently pursuing Relativity training/certification

Engagement Activities

Social Committee Lead Connect1NG NOVA Employee Resource Group (ERG)

greenNG Corporate Citizenship/Community Outreach Lead

Supervisory Services for DC Summer Youth Program

Relevant Professional Experience

eDiscovery - Functional Analyst Associate

July 2019 – October 2025

GDIT - Client: United States Postal Service (USPS)

Information Catalogue Program (ICP/ePU)

Permanent Remote

Working independently and in teams, I was responsible for providing beginning-to-end eDiscovery Enterprise data, litigation support, and oversight through all phases of case management. Created, updated, and maintained share drive file folders containing audit reports, email requests (Data Query Spreadsheets), Internet Usage Reports, FOIA Search and Cost Analysis reports, Discovery Requests, Response Required Litigation Hold Notices, Preservation and Disclosure forms, Data Order forms, Supervisor Checklists, and Notes. Preserved Case Manager, Paralegal, and Attorney email correspondence for all case-related documentation.

Communicated through consultation and in writing to provide search criteria structures, suggestions and metrics for the following Stakeholders and Portfolio Offices; National Inspection Service Analytics Unit (NISA), Office of the General Counsel (GC), Office of Inspector General (OIG), United States Postal Inspectors (USPIS), National Investigative Service Office (NEEOISO), Freedom of Information Act Office (FOIA), Postal Career Executive Services Office (PCES), Chief Information Security Office (CISO).

Utilizing various application tools in a COTS environment, I investigated, obtained, and delivered sensitive Electronically Stored Information (ESI). Formatted, loaded criteria, ran, and retrieved emails, OneDrive, text messaging, and IM files. Reviewed, tagged, exported, and delivered data files to both internal and external stakeholders.

Utilizing various application tools in a COTS environment, I performed specialized data migration for emails, OneDrive, text messaging, and IM files from one data storage system to another.

Supported the agency in generating and distributing reports. Drafted responses for case activity; declarations, affidavits, discovery requests, opposing counsel complaints, and associated metrics.

Learned and became an expert user of the Digital Safe search tool application, Autonomy review and production platform, Microsoft Advance e-Discovery search tool application, and FileZilla in a COTS environment.

Provided ICP/ePU Help Desk support, including assigning case tracking numbers, email communication receipt, disseminating, and processing for case assignment. Report all case activities for distribution, case assignments, and associated case metrics.

Identified and made recommendations within the government guidelines for ongoing growth and development of the ICP/ePU Process Document and associated Point of Contact list.

Collaborated and made workflow recommendations for special Ad hoc projects.

Trained, mentored, and performed quality control of workflow for new and existing co-workers on search applications, defining and implementing all search types, enterprise data requests, and deliverables.

eDiscovery - Data Analyst 2 Case Manager

January 2013 – July 2019

Northrop Grumman - Client: United States Postal Service (USPS)

Information Catalogue Program (ICP)

Merrifield, VA

Working independently and in teams, I was responsible for providing beginning-to-end eDiscovery Enterprise data, litigation support, and oversight through all phases of case management. Created, updated, and maintained share drive file folders containing audit reports, email requests (Data Query Spreadsheets), Internet Usage Reports, FOIA Search and Cost Analysis reports, Discovery Requests, Response Required Litigation Hold Notices, Preservation and Disclosure forms, Data Order forms, Supervisor Checklists, and Notes. Preserved Case Manager, Paralegal, and Attorney email correspondence for all case-related documentation.

Communicated through consultation and in writing to provide search criteria structures, suggestions and metrics for the following Stakeholders and Portfolio Offices; Smarsh (eDiscovery) team, National Inspection Service Analytics Unit (NISA), Office of the General Counsel (GC), Office of Inspector General (OIG), United States Postal Inspectors (USPIS), National Investigative Service Office (NEEOISO), Freedom of Information Act Office (FOIA), Postal Career Executive Services Office (PCES), Chief Information Security Office (CISO), Attorney’s and Paralegals.

Utilized various applications to investigate, obtain, and communicate sensitive Electronically Stored Information (ESI) as it relates to: Adjudication and Torts, Advice, Class Action Law Suits, District Court, Merit System Protection Board (MSPB), Equal Employment Opportunity Commission (EEOC), National Labor Relations Board (NLRB), Occupational Safety and Health Administration (OSHA), National Investigative Service Office (NEEOISO), Family Medical Leave Act Office (FMLA), Postal Career Executive Services (PCES), Enterprise Resource Management System (eRMS), My Docs, Change of Address Reporting System (COARS), Proof of Delivery (POD), IP Address data, CCC Utility (Mail Hold data), HERO HR data, Time & Attendance Cost Accounting system data (TACS), Informed Delivery and MyUSPS data among other applications.

Supported the Agency in generating and distributing reports. Draft responses for case activity: declarations, affidavits, discovery requests, opposing counsel complaints, and associated metrics.

Learned and became an expert user of Digital Safe/Autonomy, search tool applications in a COTS environment.

Provided ICP Help Desk support, including assigning case tracking numbers, email communication receipt, disseminating, and processing for case assignment. Report all case activities for distribution, case assignments, and associated case metrics.

Provided suggestions and implemented recommendations for ongoing growth and development of the ICP Process Document and associated Point of Contact list.

Prepared the minutes for bi-weekly team meetings. Drafted, finalized, and distributed minutes.

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