Healthcare Administrative Professional with 26 Years of Diverse
Resume:
Sheila Cummins
Richmond, KY *****
***************@*****.***
Professional Summary
I have 26 years of experience, including as CMA III, Appointment Scheduler, as a CSR and as a
Paramedical Examiner in industries including Engineering, Accounting, Research, Management, and
Related Services and Health Services.
Most recently, I have been working a CMA for Marathon Health and Wellness in Berea, Ky.
My skills and experiences include: Medical assisting, referrals, Pre- Authorizations, accounts payable, accounts receivable, benefits administration, file management, financial statements, first aid, inventory management, materials management, medical billing, medical terminology.
Authorized to work in the US for any employer
Work Experience
CMA
Marathon Health-Berea, KY
June 2024 to Present
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by sterilizing instruments and ensuring cleanliness of patient areas and all exam rooms
Took vital signs such as blood pressure, temperature, and pulse Accurately and recorded them in patients' medical records Administered medications under the supervision of healthcare professionals
Performed basic laboratory tests including collecting specimens, preparing samples, and conducting routine tests
Scheduled appointments for patients and managed the physician's calendar efficiently
Registered Medical Assistant (RMA) Float
Baptist Health-Richmond, KY
September 2022 to May 2024
Room patients, get vitals, help doctors with procedures Verified and scheduled patient appointments
Responsible for back office duties
Performed blood draws
Assisted in minor procedures
Recorded patient history
Updated care plans
Cleaned patient rooms
Procedure Scheduler
Conifer Health Solutions-Richmond, KY
March 2017 to September 2022
Schedule procedures and tests for different doctors and hospitals Take calls from patients to reschedule appointments for procedures Appointment Scheduler/RMA Float
St. Joseph's Health-Lexington, KY
October 2015 to March 2022
Appointment Scheduler/RMA Float
When needed as an appointment scheduler, you would schedule appointments, take calls, helped with orders, pre-certification of insurance and procedures. Always in a different location working with different providers daily
If needed to be in the RMA position, you would help with rooming patients, vitals, performing testing as needed, obtain blood samples, injections, EKG.
As a float, you would need to be able to multi task Front Office Manager
Orthopedic Clinic of Berea-Berea, KY
January 2014 to August 2015
Conducted and administered fiscal operations. Supervised work activities of clerical staff. Maintained communication between all levels of organization personnel. Maintained current knowledge of medical practices, medical technology, insurance. Determined equipment needs Reported on various operational activities
Used different scheduling software
Paramedical Examiner
Portamedic-Lexington, KY
January 2000 to December 2014
Established and prioritized medical procedures. Administered first aid treatment and life support care
Performed emergency diagnostic and treatment procedures Transported clients of all ages to medical facilities. Monitored patient conditions and treatment reactions
Reported all relevant patient information to hospital personnel Maintained accurate and complete documentation
Replenished first-aid supplies
Comforted patients
Decontaminated vehicle when necessary
Handled stress effectively. Maintained knowledge of proper usage of life-support equipment, including EKGs. Assisted with medical office procedures
Prepared patients for exams or treatments. Measured and recorded patient weight, height and vital signs. Interviewed patients about the reason(s) for their visit. Explained treatments, procedures, medications, doctor's instructions, side effects and illnesses and injuries Prepared exam and treatment rooms. Collected and delivered patient materials to doctors as requested. Applied bandages and dressings Performed blood draws and collected and prepared laboratory specimens
Performed simple lab tests
Medical Office Manager
Madison County Clinic-Richmond, KY
January 2011 to August 2012
Performed routine patient care under the direction of physicians Performed clerical duties in a medical office, such as taking and making phone calls, scheduling appointments, ordering supplies, preparing bills and filing
Signed in and registered arriving patients
Escorted patients to exam rooms
Prepared patients for exams or treatments
Measured and recorded patient weight, height and vital signs Prepared exam and treatment rooms
Assisted doctors or other healthcare providers during exams and medical procedures. Performed blood draws. Collected and prepared laboratory specimens
Handled issues of patient insurance benefits and coverage Family Support Specialist I
Cabinet for Health and Family Services-Lexington, KY August 2007 to January 2009
Provided mental health services to patients, families Planned and coordinated patient care and rehabilitation Referred clients to appropriate community resources, including financial assistance, job placement, education. Assessed and addressed patients' psychological, emotional, social, and financial needs Guided clients in developing life skills and strategies, including overcoming dependencies, adjusting to life. Maintained accurate and complete patient records Monitored client progress toward treatment goals
Education
Associate in Medical
Medical Career and Technical College
May 2011 to May 2012
Skills
• Customer Service
• Venipuncture
• Working with people with autism
• Phlebotomy
• Medical scheduling
• Typing
• EDI
• Communication skills
• HEDIS
• Medicare
• Medical receptionist
• Medical terminology
• Call Center
• Office Administration
• Specimen collection / processing
• Epic
• Insurance verification
• Medical Office Management
• Analysis skills
• Insurance Verification
• Medical office management
• Data collection
• Office management
• Medical Office Experience
• Medical Records
• EMR Systems
• ICD-9
• Customer service
• Laboratory experience
• Patient Care
• Documentation review
• Microsoft Office
• Experience Administering Injections
• ICD-10
Certifications and Licenses
BLS Certification
CPR Certification
RMA
CCMA Certification
Certified Medical Assistant
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