Entry-Level Business Management

MARZIA SULTAN

Queens, NY • 929-***-**** • **************@*****.***

PROFESSIONAL SUMMARY

Motivated, creative and adaptable professional with Business Management knowledge and extensive experience in education administration and coordination, technical writing, and data-driven project support. Skilled in assessment design, business documentation, and research analysis. A strong communicator with proficiency in Microsoft Office, Excel, and digital tools. Seeking an entry-level role in business operations or marketing where attention to detail, organization, and strategy are valued. EDUCATION

Mercy University, New York, NY

Bachelor of Science in Business Management

EXPERIENCE

CareerVillage – Technical Writing & Student Advisor Intern Remote – Palo Alto, CA Jun 2024 – Present

• Compose detailed, audience-tailored responses to student career questions across diverse industries

• Research industry-specific topics, emerging trends and optimize content for readability

• Edit and optimize content for age-appropriate tone and clarity and reliability Catapult Learning – Student Assessment Specialist & Coordinator Staten Island, NY Oct 2024 – Jun 2025

• Designed and implemented assessments aligned with curriculum standards and guided learning goals

• Analyzed student outcomes to support instruction and intervention

• Maintained detailed student records and facilitated communications with instructional staff

• Mentored students to support academic and personal growth Outlier AI – Technical Writer (AI Training)

Remote Apr 2024 – Apr 2025

• Researched and wrote diverse queries and answers to train AI systems

• Evaluated AI outputs for accuracy, tone, and consistency

• Provided quality assurance to improve generative model performance Freelance Tutor – Reading & Writing Specialist

New York, NY Sep 2019 – Sep 2023

• Provided tailored tutoring for students ages 7 and up

• Edited college essays and developed critical writing strategies

• Created custom learning plans to develop reading comprehension and analysis ACADEMIC PROJECTS

Strategic Management Simulation

• Conducted in-depth SWOT assessments of well-known companies like Tesco and McDonald’s

• Participated in executive decision-making roleplays to solve real-world business scenarios Excel Analytics Project – Intro to Computers & Software

• Built Excel models to analyze performance data

• Presented findings using regression and visual charts for mock business cases SKILLS

Technical: Microsoft Office Suite, iMovie, Java (basic), Data Entry & Reporting Business: SWOT Analysis, Strategic Planning, Documentation, Research Interpersonal: Written & Verbal Communication, Time Management, Collaboration CERTIFICATIONS

• School Violence Prevention & Intervention – NY

• Child Abuse Identification & Reporting

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