Patient Care Customer Service
Resume:
Eta Prisca Obi Pharmacy Technologist
**********@*****.***
Buea, Cameroon
Cameroonian
Female
Summary
Dynamic and detail-oriented Pharmacy Technologist with experience in medication dispensing, patient care, and inventory management. Proficient in utilizing electronic health records and pharmacy software to ensure accurate medication preparation and distribution. Strong knowledge of pharmaceutical products, safety protocols, and regulatory standards. Excellent communication skills enable effective collaboration with pharmacists, healthcare providers, and patients to enhance medication adherence and health outcomes. Committed to continuous professional development and improving pharmacy operations to deliver high-quality pharmaceutical care. Professional Experience
Secretary
GCE Board
2025 – Present
Buea, Cameroon
Intern
Cameroon Baptist Convention
2024 – 2025
Mutengene, Cameroon
Intern
Cameroon Baptist Convention
2023 – 2024
Mutengene, Cameroon
Intern
Mbanga District Hospital
2022 – 2023
Mbanga, Cameroon
Intern
Kumba District Hospital
2022 – 2023
Kumba, Cameroon
Intern
Bolifama Health Centre
2021 – 2022
Buea, Cameroon
Intern
Great Soppo Health Centre
2021 – 2022
Buea, Cameroon
Secretary
GCE Board
Limbe, Cameroon
Activities
•Assisted pharmacists in preparing and dispensing medications.
•Counted, measured, and mixed medications as needed.
•Labeled prescriptions with the correct information and precautions.
•Prepared compound medications when necessary, including creams, ointments, or special mixtures.
•Maintained a sterile and clean working environment for compounding.
•Managed and monitored medication inventory levels.
•Ordered new supplies and medications to keep stock well-maintained.
•Checked for expired medications and assisted in removing them from inventory.
•Provided excellent customer service to patients and caregivers.
•Assisted customers with over-the-counter medications and product inquiries.
•Answered questions about medications, ensuring the information was within my training and scope of practice.
•Processed insurance claims and verified insurance information.
•Assisted with patient billing inquiries and explained insurance coverage related to medications.
•Maintained accurate records of prescriptions dispensed, including controlled substances.
•Updated patient profiles and medication histories as necessary.
•Operated pharmacy software systems for tracking inventory, prescriptions, and patient information.
•Used automated dispensing systems and equipment for medication delivery.
•Worked with pharmacists and other healthcare team members to ensure optimal patient care.
•Relayed medication-related information from pharmacists to healthcare providers when required.
•Provided patients with medication information, usage instructions, and safety information.
•Educated patients about potential side effects and interactions with other medications.
•Followed safety and quality protocols to ensure medications were dispensed accurately.
•Participated in maintaining pharmacy cleanliness and organization.
•Stayed updated on pharmaceutical standards, regulations, and new medications through continuing education.
•Attended training sessions and workshops to improve my skills and knowledge. Skills
Prescription Interpretation
Medication Administration
Record management and Keeping
Organization skills
Attention to Detail
Patient Counselling
Medication Dispension
Excellent Communication
Time management
Education
Bachelor's of Science in Pharmacy Technology
Biaka University Institute of Buea
2024 – 2025
Buea, Cameroon
HND In Pharmacy Technology
Biaka University Institute of Buea
2021 – 2024
Buea, Cameroon
GCE Advanced Level
GBHS Mabanda
2020 – 2021
Douala, Cameroon
GCE Ordinary Level
GBHS Mabanda
2018 – 2019
Douala, Cameroon
Courses
Certificate in Pharmacy Assistant and Technician
Alison
2023 – 2024
Diploma In Business Administration
Alison
2023 – 2024
Healthcare Safety and Management
Alison
2022 – 2023
Mental Health Studies- Sucide, violent behavior and Substance abuse
Alison
2022 – 2023
Elderly care and Caring for the disabled
Alison
2021 – 2022
Diploma in Nursing Leadership and care management
Alison
2021 – 2022
Languages
English Language French Language
Interests
Singing Reading Music
References
Mme Katty, General Supervisor, Mbanga District Hospital
Mme Minette
Projects
Seminar on kidney disease awareness and screening campaign Regional Hospital Buea
Mar 2024
Seminar on Radiopharmaceuticals, exploring radioscope for cancer diagnosis and treatment
Biaka University Institute of Buea
Oct 2023
Contact this candidate