Food Service Guest Services
Resume:
Aubrey Vance
Garland, Texas *****
******.*******.**@*****.***
Professional summary
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Skills
Hospitality service expertise
Group reservations management
Food station setup
Table setting knowledge
Reservation coordination
Guest seating arrangements
Work history
July 2018 - May 2020
Texas Roadhouse - 1211 S. Preston Rd. Prosper, TX 75078
Hostess
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered customer questions about hours, seating, and menu information.
Completed daily side work and opening and closing duties without fail.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
June 2020
Prosper High Schoo 301 Eagle Dr, Prosper, TX 75078
High School Diploma General
General studies of high school ciricular.
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