Customer Service Security Guard
Resume:
ISSAH M.
AWAL
*A, Bronx New York.
***********@*****.***
Highly trained and dedicated Security Guard with comprehensive certifications including FO1 through F03 Fireguard licenses, ensuring full compliance with NYC Fire Department safety regulations. Proven ability to safeguard property, personnel, and premises through vigilant monitoring, effective incident response, and excellent knowledge of fire safety protocols. Experienced in both commercial and residential settings, with a strong focus on emergency preparedness, access control, and conflict resolution. Committed to maintaining a secure and professional environment through integrity, attention to detail, and clear communication.
CERTIFICATIONS
• Eight Hour Pre- Assignment Training Course
• Certificate of Fitness FO1
• Certificate of Fitness FO2
• Certificate of Fitness FO3
PROFESSIONAL EXPERIENCE
Trainee Security Guard
Correct Security Training Bronx, New York
• Gained hands-on experience in monitoring, patrolling, and managing access points.
• Applied fire safety knowledge during simulated emergency scenarios.
• Developed customer service and conflict de-escalation techniques. Eagle Eye Security Services.
Correct Security Training Bronx, New York
• Gained hands-on experience in monitoring, patrolling, and managing access points.
• Applied fire safety knowledge during simulated emergency scenarios.
• Developed customer service and conflict de-escalation techniques. SKILLS
• Security and fire safety procedures
• Patrolling, monitoring, and incident reporting
• Emergency response and evacuation coordination
• Computer literacy (Microsoft Office, security
software, and basic troubleshooting)
• Access control and surveillance system operation
• Customer service and conflict resolution
• Strong communication and organizational skills
AVAILABILITY
• Flexible for day, evening, and overnight shifts
• Open to working weekends and holidays
REFERENCES
Available upon request
Contact this candidate