Customer Service Team Member

Allen Anthony Martinez

Dallas, TX 469-***-**** ****************@*****.***

Professional Summary

Reliable and personable team member with experience in

customer service, shift leadership, and fast-paced retail and

service environments. Known for maintaining a positive

attitude, staying organized under pressure, and providing

guests with an excellent experience. Looking to grow

within a dynamic team in the hospitality or customer

service industry.

Work Experience

Shift Lead Pet Supplies Plus — Dallas, TX

March 2022 — November 2023

- Supervised team members during shifts to ensure smooth

store operations

- Provided excellent customer service and resolved

customer concerns

- Managed opening/closing duties and assisted in inventory

control

Clerk Faulkner’s Fine Dry Cleaning — Dallas, TX

December 2023 — Present

- Assisted customers with drop-off and pick-up of garments

- Handled transactions and maintained clean front counter

area

- Ensured attention to detail for specialty and delicate items

Education

Woodrow Wilson High School — Dallas, TX

High School Diploma, Graduated 2023

Skills

Customer Service * Team Leadership * POS Systems

Time Management ¢ Problem Solving ¢ Multitasking «

Communication * Retail Operations

Contact this candidate