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Business Process Consultant, Project Manager, and Advisor

Location:
Harrisonburg, VA
Posted:
July 16, 2025

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Resume:

Page * of *

Anthony T. Dean – PMP, CSM, CSA

www.linkedin.com/in/atdean/

****.********@*****.***

Rockingham, VA

703-***-****: cell

Clearance: Public Trust - ACTIVE

Secret (Inactive)

Top Secret/SCI with CT/CI Polygraph (Inactive)

Technical Skills / Areas of Expertise

• ServiceNow (ITSM, HRSD)

• Enterprise Architecture (DODAF, TOGAF, EAP)

• IT Maturity/Governance (EAMM, DMBOK)

• Business Process Consulting

• Requirements/Decision Analysis

• IT Portfolio/Program Management

• Enterprise Transformation/Transition Planning

Career Summary

Strategic Advisor and Subject Matter Expert with 20+ years of experience delivering operational success through organizational IT transformation and the development of others. IT Strategist/Project Manager who has hands on experience in designing, defining, and implementing strategic IT system solutions and transition plans for the Defense Health Agency (DHA), Consumer Financial Protection Bureau (CFPB), National Archives and Records Administration (NARA), U.S. Department of Defense (DoD), U.S. Department of Homeland Security

(DHS), the U.S. Department of Housing and Urban Development (HUD), and the Federal Bureau of Investigation (FBI). Transformational Leader who has created, developed, led, and supported internal projects and programs to guide the careers and promote the personal and professional success of staff through the promotion of interpersonal relationships and the transfer of knowledge and skills.

Job History and Relevant Experience

SMD Corporation,

Senior Enterprise Architect

• Provided analysis and advisory support to project, program and client Senior Leadership in relation to Human Capital

(HC) strategic planning and HRIT.

• Collaborated with the DHS, Office of the Chief Human Capital Officer (OCHCO), Human Capital Business Solutions (HCBS) office to support the development, implementation and execution of a Human Resources Information Technology

(HRIT) Portfolio, directly contributing to modernization initiatives.

• Served as Deputy Product Owner and Backlog Manager for ServiceNow implementation of HR functions, directly managing development backlogs, user story creation, and workflow/process design for enhanced efficiency.

• Functioned as ServiceNow Functional Lead and Business Process Consultant for Human Capital solutions in OCHCO, overseeing requirements definition, user story refinement, UAT/development testing, and providing technical guidance to BAs and Developers.

• Authored Enterprise Architecture (EA) documentation and artifacts, applying DoDAF, TOGAF, and EAP frameworks to ensure robust architectural governance and alignment with strategic goals.

Insight Global,

Project Lead

• Worked as a part of a 12FTE team to support the execution of a Portfolio Management Office (PfMO) supporting the Navy Bureau of Medicine and Surgery (BUMED) Readiness & Health (R&H) Budget Office.

• Responsible for working with project and program managers

(PMs) regarding the execution of initiatives within the BUMED Navy Medicine West (NMW) Region.

• Engineered common technical criteria and metrics to quantify programmatic execution across the Special Programs Portfolio, improving performance tracking.

• Led technical assessments of Unfunded Financial Requests against a Value Measurement Framework, directly

influencing prioritization and leadership's strategic investment decisions.

• Supported the oversight of portfolio execution through performing analysis of financial execution and coordination and communication with NMW PMs and Budget Office

leadership.

Anthony T. Dean – Strategic Advisor & Subject Matter Expert Page 2 of 2

NetImpact Strategies Inc.,

Functional Associate

• Led a team of 12 FTEs supporting DHA Health Information Technology Directorate (J-6) Senior leadership (CIO, Deputy CIO, Division Directors) by providing admin support, program and task management, executive meeting facilitation, manpower/personnel support, and strategic planning services.

• Responsible for career development and management of 12 FTEs through daily mentoring and management,

development of personal development plans, creation of monthly status reports, and coordination with client contract personnel to ensure proper delivery according to contract.

• Led the facilitation of the Military Health System IT Reform IPT through the review and development of strategic deliverables, coordination with both Civilian and Military Senior level leaders, and the tracking and management of IPT tasks and actions.

• Supported the Chief, Business Operations Division, in developing the J-6 portion of the DHA IT Transition Plan by reviewing and creating deliverables, coordinating and facilitating meetings, developing supporting presentations and syncing with Civilian and Military Senior level leaders. Battle Resource Management, Inc.,

Principal Consultant

• Led a 3-FTE team in conducting Data Management Maturity

(DMM) assessments for CFPB, leveraging DMBOK and DMM Model standards, for an engagement valued at $600K in FY2017. This directly identified technical gaps and recommended improvements.

• Led the delivery team supporting the development of a Comprehensive ERM Procurement Strategy for the Federal Government as executed through the NARA Electronics Records Management (ERM) LoB.

• Led the team creating the alternatives analysis and requirements definition for an Electronic Contracts Filing Management System in support of the DHS Office of the Chief Procurement Officer (OCPO).

• Provided lead technical support to clients in developing strategic briefs and whitepapers, focusing on technical requirements definition, alternatives analysis, solution design, and functional mapping for complex IT initiatives.

• Provided daily oversight of team activities, performed quality reviews of deliverables, directed actions and development efforts of junior team members, assisted in defining the resource mix and recommended activities for future activity.

• Led a mixed team of BRMi and subcontractor personnel to support the mission and goals of the DHS Enterprise Business Management Office. Team was comprised of 7 total FTEs and with a base engagement value of $1.5M and the execution of Optional CLINs of $300K annually.

Company Title Period

SMD Corporation Sr. Enterprise Architect JAN 2019 – MAY 2025 Insight Global Project Lead AUG 2018 – JAN 2019

NetImpact Strategies, Inc. Functional Associate JAN 2018 – JUN 2018 Battle Resource Management, Inc. Principal Consultant SEP 2011 – DEC 2017 Deloitte Consulting, LLP Senior Manager MAY 2009 – APR 2011 BearingPoint, Inc.

Senior Manager MAR 2009 – MAY 2009

Manager MAR 2007 – MAR 2009

Senior Consultant MAR 2005 – MAR 2007

Consultant SEP 2003 – MAR 2005

COMPEX Corporation Senior Knowledge Management Analyst JAN 2001 – AUG 2003 Senior Architecture Analyst JUN 1998 – JAN 2001

Education Certifications & Associations

• Bachelors of Business Administration – May 1996

• James Madison University

• Concentration in Entrepreneurship /

Small & Family Business Management

• Certified ServiceNow System Administrator – May 2021

• Certified Scrum Master – June 2018

• Certified Project Management Professional – April 2008

• Member: International Coach Federation – Member 2020

• Member: Adult Congenital Heart Association,

Patient and Family Advocacy Board – August 2024



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