Social Media Data Entry

Reabetswe Mokoena

* *****-******** ******, ******* Park West • +27-64-498-**** • ******************@*****.*** PROFESSIONAL

EXPERIENCE

Receptionist & Data Mining Assistant

Carrus Group - Linbro Park (Gauteng)

Sep 2024 – Present

● Welcoming Guests: Greeting visitors and directing them to the appropriate staff or departments.

● Handling Phone Calls: Answering incoming calls, transferring them to the right person, and taking messages as needed.

● Coordinating Appointments: Organizing schedules, setting up meetings, and managing appointment bookings.

● Managing Correspondence: Overseeing the receipt and dispatch of mail, emails, and packages.

● Maintaining Records: Keeping detailed records of visitors, phone calls, and appointments, as well as organizing filing systems.

● Providing Information: Offering general information about the organization, its services, and procedures to visitors and callers.

● Supporting Administrative Tasks: Assisting with various administrative duties, like data entry, photocopying, and managing office supplies.

● Organizing the Reception Area: Ensuring the reception area is tidy and welcoming. Social Media Manager & Administrative Assistant

Gordon Primary School - Alexandra (Gauteng)

Aug 2023 – Dec 2023

● Content Creation: Developing and curating engaging content for social media platforms.

● Social Media Strategy: Creating and implementing social media strategies to enhance brand awareness and engagement.

● Monitoring Engagement: Tracking and analyzing social media metrics to assess performance and inform future strategies.

● Community Management: Interacting with followers, responding to comments and messages, and fostering a positive online community.

● Office Support: Providing general administrative support, including managing office supplies and equipment.

● Communication: Handling incoming calls, emails, and correspondence, and directing them as needed.

● Record Keeping: Maintaining organized filing systems, databases, and documentation.

● Data Entry: Inputting and updating information in various systems as required.

Event Management & Administration

Nkadi Foundation - Kempton Park (Gauteng)

Dec 2021 – Aug 2023

● Planning Events: Developing event concepts and themes, outlining objectives, and creating detailed plans.

● Budget Management: Creating and managing budgets, ensuring events are cost-effective and within financial constraints.

● Venue Coordination: Selecting and securing venues, negotiating contracts, and managing logistics.

● Vendor Management: Sourcing, hiring, and coordinating with vendors (caterers, decorators, audio/visual teams, etc.).

● Marketing and Promotion: Promoting events through various channels, including social media, email, and partnerships.

● On-Site Management: Overseeing event setup, execution, and teardown, ensuring everything runs smoothly.

● Guest Management: Handling registrations, guest lists, and providing assistance to attendees during the event.

● Post-Event Evaluation: Collecting feedback, analyzing event success, and preparing reports for stakeholders.

EDUCATION

REFERENCES

Diploma In Public Relations,

IIE Rosebank College - Braamfontein, Gauteng

Assistant Chef, NQF Level 2

Peermont Hotel School - Emperors Palace, Gauteng

Phindile Mloyi: Carrus Group - 010-***-****;

*********@******.**.**

Dipuo Swelenkomo: Gordon Primary School - 011-***-**** ************@*****.***

Mokgadi Mchunu: Nkadi Foundation - 073-***-****;

*************@*******.**.**

May 2024

Jan 2020

ADDITIONAL

SKILLS

● Intermediate skills in Microsoft Office

● Bilingual in Sesotho and English

● Web savvy, require little to no training

● Good communicator

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