Funeral Home Services

Christine Alanis

San Gabriel, CA ***** 626-***-**** ***************@*****.***

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Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Passionate about funeral industry and helping people navigate a very difficult time in there life.

Skills

Compassionate communication

Funeral home services

Funeral arrangements

Knowledge of Compass/HMIS/Excel/Microsoft Office

Experience

FUNERAL ARRANGER / FUNERAL ATTENDANT /REMOVAL TECHNICIAN 11/2019 - Current SCI California Cemetary and Funeral Services, LLC. - Chino, CA Led and directed funeral and graveside services.

Greeted and comforted family members during arrangement meetings. Provided guidance to families on available options for burials, cremations and memorial services. Prepared detailed contracts outlining costs associated with funerals and other related services. Communicated with funeral attendees to provide information and facilitate organized services. Removed deceased from place of death and transported to funeral home. MEDICAL RECORDS AND HEALTH INFORMATION TECHNICIAN 05/2016 - 11/2019 Chapcare - Pasadena, CA

Assisted patients with requests for their medical records, guiding them through the process. Performed audits of medical records to identify discrepancies or errors in documentation or coding practices. Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart. Safeguarded medical records to maintain patient confidentiality. MEDICAL RECORDS CLERK 03/2012 - 05/2016

USC Medical Center - Pasadena, CA

Organized and filed hard copy patient records in designated areas. Facilitated the transfer of records between departments and external healthcare facilities. Scanned and converted paper records to digital format, ensuring clear and legible documents. Indexed and cataloged medical records for easy retrieval and archival purposes. Education and Training

John Marshall High School - Los Angeles, CA High School Diploma 06/1997

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