HR Operations Business Process

Arthur Orozco

*** ****** **** ******, **** *, Lincoln, CA 95648 • 530-***-**** • ***************@*****.***

Professional Summary

I bring over a decade of hands-on experience with Oracle HCM, where I led system configurations, business process optimization, testing, and stakeholder training across global HR operations. My deep understanding of enterprise HR systems, data integrity, compliance, and cross-functional project leadership equips me to quickly adapt and contribute in any environment. I am confident that my ability to translate business needs into technical solutions and drive system improvements is highly transferable to your platform.

Skills

Oracle HCM

Oracle Cloud Recruiting

Oracle Service Cloud (OSvC)

iRecruitment

System Configuration & Testing

User Acceptance Testing (UAT)

Business Process Mapping

Data Integrity & Quality Assurance

Root Cause Analysis

Change Management

Strategic Workforce Planning

Requirements Gathering

Stakeholder Communication

Training Development & Delivery

Policy Compliance Documentation

Global HR Operations Support

Cross-functional Collaboration (HR, Compliance, Payroll, Benefits, IT)

Documentation (Functional Specs, Test Plan, UAT Scripts)

Work History

Senior HR Analyst, 06/2017 to 10/2024

Oracle America, Inc – Rocklin, CA

Developed and maintained HR analytics dashboards and strategic reporting tools to support decision-making across talent planning, turnover analysis, and budget forecasting.

Delivered recurring and ad hoc reporting on key HR metrics to leaders, enabling data-driven insights for workforce planning and engagement strategies.

Partnered with HR Managers to coordinate and execute special projects and corporate HR initiatives, including onboarding, employee engagement, and policy rollouts.

Spearheaded continuous improvement initiatives to streamline HR processes and optimize usage of systems and vendors, increasing operational efficiency across HR operations.

Managed routine HR functions including employee terminations, disciplinary documentation, and provided back-up support to team members as needed.

Served as HRIS subject matter expert (Oracle HCM), supporting issue resolution, leading UAT cycles, participating in system release planning, and tracking system-impacting HR initiatives.

Identified data quality issues, collaborated with Data Managers to maintain integrity and compliance across HRIS, and drove enhancements through coordination with Product Owners.

Led end-to-end testing processes (unit, system, regression, UAT), created test documentation, and ensured continuity across upgrades and system changes.

Trained global HR staff on HR systems functionality and data management best practices, promoting adoption and increasing self-service capabilities.

Utilized advanced Excel to visualize and communicate trends and KPIs, delivering clear insights across business units and leadership.

Ensured compliance with employment laws and internal controls, supporting SOX audits and internal compliance reviews across multiple geographies.

Senior Human Resources Manager, 07/2010 to 05/2017

Oracle America, Inc – Rocklin, CA

Directed the implementation and optimization of Oracle HCM modules and recruiting tools, ensuring they met evolving business and compliance requirements.

Facilitated onboarding and M&A data migration through scalable solutions, reducing input errors and improving data consistency.

Collaborated with legal, compliance, and IT to standardize training and policy documentation.

Led HR systems training and support across global teams, improving adoption and maximizing ROI on system investments.

Supported audit processes by ensuring data integrity and maintaining accurate historical records across legacy and current systems.

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