Service Desk Safety Officer
Resume:
Alexander Rafael S. Francisco
● Block ** Lot *8 Saint Charles Street Phase 2 Pamayanang Maliksi Pasong Kawayan 2 General Trias Cavite 4107 Philippines
● 10/24/1968 Sampaloc, Manila
● ******************.****@*****.***
OBJECTIVE
To be part of development and improvements in the world of industrial, manufacturing and assembling plant. To share my experience and expertise in process equipment, hvac, fire-pro / fdas system and maintenance. EDUCATION
1987-1992 Bachelor Science of Mechanical Engineering (Under Board) TRAININGS
1986-1986 Computer Concept
Data Programing
System Technology Institute
1986-1987 Machine Shop Technician
University of the East
1997 Refrigeration & Air Conditioning Technician Maintenance Dual-Tech Training Center
2006 Domestic Refrigeration & Air Conditioning Mechanic Technical Education and Skills Development Authority (TESDA) (Trade Test) Certification #050*********
2012 COSH-Construction Occupation Safety & Health SO2 Course for Site Safety Officer
D.M. CONSUNJI TECHNICAL TRAINING CENTER
2013 Authorized Managing Officer Course
The National Constructors Association of the Philippines Inc. (NACAP) 2024 Electrical Installation and Maintenance NCll
Saint Dominic College of Asia
AWARDS
2005-2006 Appreciation Certificate from AL YAMAMA & Contracting 2008-2009 Appreciation Certificate from AL AFRAS & Contracting 2010-2011 Appreciation Certificate 5th Squadron Royal Saudi Air Force EXPERIENCES
2017- Up to Present LMIS – Lexand Mechatronics and Industrial Services General Trias Cavite, Philippines 4102
Operations Manager
- Manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
- Extensive working knowledge of industry standards and practices, including product details and company services offered
- Maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
- Assists and performs administrative tasks if necessary
- Ensuring service department adheres to all regulations
- Maintains service desk, including managing service desk team members and evaluating desk efficiency
- Resolves service desk problems and improves current service desk methods to increase productivity and customer service
- Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
- Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work. 2
2013-2016 CAF Construction Trading, & Services Philippines Corp. Mandaluyong City
Project Manager
- Planning and Defining Scope
- Activity Planning and Sequencing
- Resource Planning
- Developing Schedules
- Time Estimating
- Cost Estimating
- Developing a Budget
- Documentation
- Creating Charts and Schedules
- Risk Analysis
- Managing Risks and Issues
- Monitoring and Reporting Progress
- Team Leadership
- Strategic Influencing
- Business Partnering
- Working with Vendors
- Scalability, Interoperability and Portability Analysis
- Controlling Quality
- Benefits Realization
2011-2013 CAF Electromechanical Services, Mandaluyong City Operations Manager
- Coordinate, manage and monitor the workings of various departments in the organization
- Prepare and control operational budgets
- Control inventory
- Plan effective strategies for the financial wellbeing of the company
- Improve processes and policies in support of organizational goals
- Formulate and implement departmental and organizational policies and procedures to maximize output
- Monitor adherence to rules, regulations and procedures
- Plan the use of human resources
- Organize recruitment and placement of required staff
- Establish organizational structures
- Delegate tasks and accountabilities
- Establish work schedules
- Supervise staff
- Monitor and evaluate performance
- Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods
- Monitor performance and implement improvements
- Ensure quality of products
- Manage quality and quantity of employee productivity
- Manage maintenance of equipment and machinery
- Provide technical support where necessary.
2007-2011 AL YAMAMA Company for Trading and Contracting, King Fahad Airbase Taif, KSA Project
Airfield Facilities Superintendent
- Author of tailored preventive maintenance program in all airfield facilities includes roads and grounds.
- Administrative and supervisory work.
- Assisting in flight line operations.
- Ensuring safety and security of operation and maintenance.
- Report to O & M Commander from time to time.
- Ensuring full implementation of maintenance program and to avoid shutdown.
- Carry out inspections of the aircraft facilities to identify and resolve issues.
- Plan and oversee all repair and installation activities
- Monitor equipment inventory and place orders when necessary
- Monitor expenses and control the budget for maintenance 3
- Manage relationships with contractors and service providers
- Keep maintenance logs and report on daily activities
- Ensure health and safety policies are complied with. 2005-2007 AL AFRAS Company for Trading and Contracting, King Fahad Airbase Taif, KSA Project
Airfield Facilities Superintendent
- Author of tailored preventive maintenance program in all airfield facilities includes roads and grounds.
- Administrative and supervisory work.
- Assisting in flight line operations.
- Ensuring safety and security of operation and maintenance.
- Report to O & M Commander from time to time.
- Ensuring full implementation of maintenance program and to avoid shutdown.
- Carry out inspections of the aircraft facilities to identify and resolve issues.
- Plan and oversee all repair and installation activities
- Monitor equipment inventory and place orders when necessary
- Monitor expenses and control the budget for maintenance
- Manage relationships with contractors and service providers
- Keep maintenance logs and report on daily activities
- Ensure health and safety policies are complied with. 2002-2005 AL JAZIRAH NEWS PAPER FOR PRINTING & PUBLISHING Riyadh, KSA
Building and Plant Maintenance
- Responsible for all chillers and other electromechanically equipment.
- Report directly to maintenance manager.
1998-2002 TRIANT 12 Engineering Works, Imus Cavite Supervisor
- Supervise all installation and maintenance activity onsite.
- Report directly to operation manager.
1996-1997 DUNHAM-BUSH International Services, San Juan City Chiller Technician
- Received daily assignment from the service manager and executed within the day or more.
- Narrative report made for daily activity and accomplishments. 1986-1996 NAF Trading and Scientific Products, Mandaluyong City Machinist – Fabricator
SKILLS
- AutoCad (Detailer / Drafting)
- 3D Max 2018 (Presentation / Rendering
- SMAW & GTAW Welder
- Machinist
PERSONAL REFERENCE
- Mary June Flores Albaladejo – 090********
This is to certify that the above information is true and accurate in the best of my knowledge.
Alexander Rafael S. Francisco
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