Customer Service Security Officer
Resume:
Jerry Neciosupe
Jamaica, NY *****
****************@*****.***
Professional Summary
To obtain a position utilizing excellent customer service with an opportunity for professional growth and development.
Authorized to work in the US for any employer
My email is ****************@*****.***
Phone number is 929-***-****
Work Experience
Security Officer
Global Security-New York, NY
March 2021 to January 2025
• securing the premises and personnel by staying on patrol, monitoring surveillance equipment
• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
• reports by recording observations, information, occurrences, and surveillance activities.
• Greeted vendors and visitors at arrival
• Alerting the super, or manager of the building for any emergencies.
• Worked as a Concierge as well
• I’ve worked at commercial buildings, residential, shelter, luxury apartments, loading docks, schools, charters, construction, offices.
Warehouse Associate/Packer Part Time Temp Contract Big Geyser, Inc-Maspeth, NY
September 2020 to March 2021
• Organizing items into pallets •Organizing warehouse • Loading up trucks •Check inventory
• receiving and processing incoming stock and materials, picking and filling orders from stock, packing, or managing, organizing and retrieving stock
• Inspect inventory for defects or damages
• Process, package and ship orders accurately
Amazon Fulfillment Associate
Amazon-New York, NY
September 2017 to December 2019
• As a shopper we locate and carefully choose items in the comfort of whole foods, then package them for one or two hour delivery
• Using an Amazon- provided device, Prime Now Shoppers select items, message customers if replacement items are needed, and pack the groceries for delivery. Retail, Customer service,scanning packages for delivery. Load up trucks and handling packaging supplies Overnight Stock Associate
Bed Bath & Beyond-New York, NY
February 2018 to August 2019
• Stocking
• Reporting damaged merchandise to managers.
• Labeling items with the correct prices.
• Managing freight to be stocked in a timely manner.
• Greet all customer and assist them with finding store merchandise.
• Ensure all labels and tags matches to merchandise and maintain count of inventory levels at all times to maintain records of goods.
• Unload truck using jack for merchandise
• Transport products to the sales floors with hydraulic pallet jack after sorting and ensuring that sufficient quantity has been delivered.
Customer Service Associate
Movie Theater-Douglaston, NY
June 2009 to May 2018
- Conduct selling skills training day, customer service and product knowledge training day for all department associate.
-Utilize Company selling approaches to create an enriched guest experience,
-Maintaining a well-stocked and neat store appearance.
- Working as a cash register
- Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.
- Reviewed tickets for authenticity and applicability to particular event.
- Assisted co-workers whenever possible.
Janitor/Maintenance
The Professionals-Bronx, NY
December 2015 to April 2017
Highly skilled in vacuuming, sweeping, mopping, scrubbing and applying finishes on different flooring material and stairs
- Able to clean all fixtures and furniture safely
- Demonstrated ability of maintaining janitorial equipment in a clean, safe and operable condition Track record of finishing assigned tasks effectively within limited time Computer Lab Assistant
Learning Resource Center-New York, NY
February 2013 to April 2014
-Assist students with Microsoft Office
- Maintain swipe stations
- Assist workshop with lab coordinators
- Mailing and faxing documents
• Front desk
• Databases
• Computer literacy
• Communication skills
Education
Bachelor's degree in Business Marketing
CUNY Queens College
Present
High school diploma
Information Technology High School
September 2008 to June 2012
Skills
• Surveillance (4 years)
• CCTV (4 years)
• Monitoring (4 years)
• Microsoft Word (4 years)
• Team Management (10+ years)
• Time Management
• Security System Experience (4 years)
• Order Picking (2 years)
• Security (4 years)
Languages
• English - Fluent
Certifications and Licenses
Guard Card
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