Business Analyst Intelligence

Salvatore R. Sciaudone

Business Analyst

**********@*****.*** • 978-***-****

LinkedIn • Lynnfield, MA

Results-driven professional with extensive experience in translating business needs into actionable insights. Proven success in developing scalable dashboards, streamlining data pipelines, and enhancing data integrity across enterprise systems. Known for bridging gap between technical teams and business stakeholders, driving data-driven solutions that improve operational efficiency, compliance, and customer satisfaction. Dedicated to delivering operational insights and fostering stakeholder relationships to support informed decision-making and performance monitoring. Proficient in Microsoft Word & Excel, JIRA, Agile methodologies, and SQL Queries.

Areas of Expertise

Business Intelligence & Reporting

Testing Strategy & QA Support

Process Improvement & Workflow Analysis

Data Mapping & Assessment

Test Case Development

Cross-functional Collaboration

Root Cause Analysis & Corrective Action

Requirements Gathering & Documentation

Leadership & Communication

Professional Experience

Enterprise Bank & Trust, Lowell, MA

Business Analyst II - Loan Documentation Preparation

2022 — Present

Analyze loan documentation processes to pinpoint enhancements in business systems. Provide comprehensive support for key systems, such as TruStage, AccuAccount, and Dynamics.Workflow Case Management. Facilitate integration with SharePoint Sites and Loan Accounting Systems to enhance data management and accessibility.

Developed new KPIs and rolled out streamlined purge process, improving data management efficiency.

Formulated new document mapping system to determine placement of loan documents in application.

Bank of New York Mellon, Everett, MA

Business Analyst

1988 — 2021

Led quality assurance analysis initiatives and developed test plans and cases for collections & disbursement within treasury services and asset management operations, while documenting outcomes for robust system performance. Engaged new stakeholders and assisted in creating customer master file options for asset management and health savings accounts. Liaised effectively with programmers to solve production issues and enhance functionality. Constructed regression test environments and tested Customer Information Control System (CICS) online interfaces.

Facilitated data mining activities to provide valuable insights to internal stakeholders, contributing to informed decision-making processes.

Mentored end-users and guided in understanding system operations, while ensuring seamless transmission of data files and DB2 table construction.

Leveraged banking expertise in enhancing SQL reporting capabilities, generating new reports, and improving data mapping processes.

Education

Associate Degree in Computer Science North Shore Community College, MA

Certifications

SQL Computer Programming Certification in 400-Hour Training Course, Computer Learning Center of Boston, MA

COBOL Programming Certified

Contact this candidate