EDUCATION
ABDUL KAYUM BHUYAN
PRESIDENT OF THE TELECOM BUSINESS SHOP OWNERS
ASSOCIATION
CONTACT
*********@*****.***
Telecona, Cumilla.Bangladesh
SKILLS
Ability to cope up with different
situation
Very good temperament and like to
take challenge
Co-operative and innovative
Good communication skills and ability
to interact well with
others.
Accustomed to use MS-Office
CUMILLA AJIT GOHO COLLEGE
Science
GPA: 4.0
1988
1986
KADBA TOLA GRAM HIGH SCHOOL
Science
GPA: 4.0
English (Fluent)
Hindi (Fluent)
Malaysia (Fluent)
LANGUAGES
WORK EXPERIENCE
PROFILE
To develop a career in the dynamic environment of any institution, where my achievements can be made according to my ability and efforts
SAMSUNG Electron. Malaysia 1993 - 1993
Q.C. Dept Supervisor
Paragon Car. Carpets & Components Malaysia 1995 - 2002 Served as a Quality Inspector
ROYAL DENIM. E.P.Z . Cumilla Bangladesh 2004 - 2007 Production Supervisor
Supervised daily operations of the quality assurance (QA) and quality control (QC) teams to ensure compliance with industry standards and internal procedures. Led internal audits and coordinated external audits, ensuring compliance with regulatory requirements and customer expectations
Analyzed quality data and trends using statistical tools to drive continuous improvement initiatives and improve product reliability. Conducted detailed inspections of incoming materials, in-process components, and finished products to ensure compliance with industry standards and customer specifications.
Contributed to continuous improvement initiatives by analyzing defect trends and recommending process enhancements.
Maintained accurate inspection records and prepared quality reports for internal review and audit compliance.
Supervised daily operations on the production floor, ensuring consistent workflow and timely completion of denim manufacturing targets. Monitored machinery and equipment, coordinating with maintenance to minimize downtime and ensure smooth operations.
2011 - 2021
Customer Point Service. Cumilla Bangladesh
As a banglalink Customer Point Service
killed in delivering efficient and customer-focused service at Banglalink Customer Points. Responsibilities included resolving customer queries, processing SIM and service requests, handling billing issues, and promoting Banglalink products and services. Demonstrated strong communication skills, attention to detail, and a commitment to providing excellent customer satisfaction in a fast-paced retail environment. Proficient in using CRM tools and maintaining accurate service records.
2008 - 2010
ADMIRAL ADV & PUB LLC Dubai U.A.E
Office Messenger
Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.
Monitor and maintain brand consistency across all marketing channels and materials.