Medical Assistant

Tiffany Porter

** ********** ******, ****** *****, NJ 07724

240-***-**** *********@*****.***

Objective

Experienced healthcare professional skilled in medical assistance, office management, and patient care. Proven leadership in team supervision, front desk operations, and patient issue resolution. Seeking to contribute to healthcare excellence through strong administrative, clinical, and EHR management skills.

Professional Experience

Registered Medical Assistant / Office Supervisor

I began my career in Healthcare with Dr. Michael Berard in 2004 as his Registered Medical Assistant. In 2011 the practice was sold to GW Hospital and I continued my role as RMA Supervisor until the transfer to Adventist Medical Group in 2013. Finally Southern Maryland Medical Group acquired the practice in 2022 to which I continued my role again as RMA supervisor.

● Supervised a team of 14 employees, overseeing daily operations and ensuring efficient workflow.

● Managed front desk operations: scheduling, patient inquiries, issue resolution, and ensuring high levels of patient satisfaction.

● Led staff training and development to ensure adherence to medical protocols and best practices.

● Performed clinical duties, including patient triage, blood draws, EKGs, spirometry, and assisting with minor procedures.

● Managed insurance authorizations, medical records, and appointment coordination. ● Proficient in EHR systems: Doctor’s Notes, IMS, Allscripts, Practice Fusion. Dr. Kadie Leach, Lanham, MD (2012–Nov 2013)

● Conducted patient triage, diagnostic tests, and administered injections. ● Assisted with minor procedures, PAD testing, and front desk duties.

● Managed insurance authorizations, progress notes, and electronic medical records. Education

Bachelor of Science in Health Administration - Long-Term Care University of Phoenix, 2011 Prerequisite Classes for Nursing Program Grand Canyon University, 2023–2024 Certifications

Registered Medical Assistant, Tesst College (Feb 2004), BLS Certification, and CPR Certification.

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