Sales and Marketing, Clietn Acquisition Manager

Candy Medeiros

**** ********* ***** ******, ** **115 678-***-**** ️ ***********@*****.***

Professional Summary

Results-driven Remote Lead Generation Manager with extensive experience in outbound prospecting, appointment setting, pipeline growth, and CRM administration. Proficient in Salesforce, Five9, VanillaSoft, Charla, and Factors.ai, leveraging automation to streamline workflows and optimize campaigns. Skilled in engaging decision-makers, overcoming objections, and consistently exceeding KPIs. Strong knowledge of TCPA, Do-Not-Call, and TSR compliance, ensuring legal and ethical telemarketing practices.

Key Achievements

Generated 2–3 qualified leads monthly through 400+ outbound calls daily in a highly competitive janitorial market.

Consistently booked 35–45 qualified appointments monthly at Wind River Marketing, surpassing team lead goals.

Quoted and sold FogMist™, VersaFresh, and humidity systems, trusted by 80%+ of U.S. supermarkets.

Optimized Salesforce, Five9, and VanillaSoft CRMs to improve reporting accuracy and team efficiency.

Leveraged Charla and Factors.ai to boost lead quality and campaign conversion rates.

Drove recurring revenue growth by strengthening client relationships and residual commission strategies.

Professional Experience

Client Acquisition Manager / Sales & Marketing Manager United Facilities Group – Remote Dec 2022 – Aug 2025

Delivered 2–3 qualified leads monthly with high-volume outbound prospecting (400+ calls daily).

Managed Salesforce dashboards, workflows, and reporting, while executing Five9 dialer campaigns.

Enhanced lead quality through Charla and Factors.ai, improving campaign ROI.

Conducted virtual demos and proposals, building long-term client relationships.

Implemented retention and revenue strategies to support recurring growth.

Enforced TCPA, Do-Not-Call, and TSR compliance across all outreach activities.

Lead Generation Specialist / B2B Appointment Setter Wind River Marketing – Remote Oct 2020 – Dec 2022

Made 80+ outbound calls daily (manual dialing), booking 35–45 qualified appointments monthly.

Skilled at bypassing gatekeepers, qualifying decision-makers, and aligning outreach with campaign objectives.

Maintained 100% CRM accuracy within VanillaSoft, logging calls and follow-ups across 4+ campaigns.

Built high-quality sales pipelines to support sales team closings.

Ensured TCPA, Do-Not-Call, and TSR compliance in all outreach.

Sales & Marketing Representative Prodew – Marietta, GA Jan 2013 – Dec 2022

Executed 75+ outbound calls daily, prospecting and securing new accounts.

Quoted and sold FogMist™, VersaFresh, and misting systems to retail and food processing industries.

Managed billing and reporting in Peachtree Accounting Software.

Maintained long-term client relationships, generating residual commission revenue.

Upheld compliance with TCPA, Do-Not-Call, and TSR regulations.

Sales Support Specialist / Appointment Setter Centimark – Remote Mar 2017 – Sept 2018

Supported national and regional sales teams, setting appointments and creating Vidyard video outreach.

Designed PowerPoint presentations to enhance client communication and sales impact.

Conducted 75+ daily outbound B2B calls, educating and qualifying prospects.

Authored and refined call scripts to improve team performance.

Maintained Salesforce CRM and Google Docs data integrity.

Partnered with marketing to align sales presentations with campaigns.

Upheld compliance with TCPA, Do-Not-Call, and TSR regulations during all outreach.

Compliance & Legal Expertise

Strong knowledge of TCPA regulations and Do-Not-Call list enforcement.

Familiarity with Telemarketing Sales Rule (TSR): disclosures, consent, and anti-misrepresentation.

Proven record of implementing compliant, ethical telemarketing processes.

Technical Skills

CRM & Sales Tools: Salesforce (Admin), Five9, VanillaSoft, Charla, Factors.ai

Lead Generation: High-volume outbound calling, appointment setting, pipeline development, B2B solution selling

Communication & Collaboration: Zoom, Microsoft Teams, Slack, Vidyard

Marketing & Productivity: Email campaigns, video outreach, PowerPoint, Microsoft Office Suite, Peachtree Accounting

Education

Strayer University – Roswell, GA

Bachelor of Arts (B.A.) – In Progress

12 credits remaining Member, Alpha Sigma Lambda Honor Society

References

Furnished upon request

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