Customer Service Sales Representative

Muhammad Shahid

Flat#*** Decent Homes, Phase II, Sector 11-H, North Karachi, Pakistan

Phone: +92-315-******* Email: ************@*****.***

Nationality: Pakistani Date of Birth: 28 April 1991

Passport: Expired (Renewal recommended)

Career Objective

Motivated and hardworking individual with over 13 years of experience in sales, customer service, and field operations. Now seeking a role in the farming or packing industry in New Zealand where I can apply my physical fitness, teamwork, and dedication to contribute to productivity and growth.

Work Experience

Sales Manager – Super Tech Limited (Auto Parts Industry)

Karachi, 2011 – 2016

- Led a team of 8+ sales reps in B2B and retail markets

- Managed auto parts sales, distribution, and inventory planning

- Built strong client relationships and achieved consistent sales growth

- Trained new staff and improved customer retention

Sales Representative – Fireball Ltd. (Third-party for Philip Morris Pakistan)

Karachi, 2016 – 2018

- Promoted and sold tobacco products under corporate guidelines

- Maintained customer relationships and managed shop displays

- Achieved sales targets under pressure

Salesman – Mitchell’s Jam & Jelly

Karachi, 2018 – 2019

- Promoted food products to retailers and handled POS displays

- Managed deliveries and ensured proper product rotation

- Delivered excellent customer service

Salesman – Standard Tea Company

Karachi, 2019 – 2020

- Handled sales and shop visits in assigned territory

- Assisted in marketing promotions and maintained stock levels

- Reported competitor activities

Sales Representative – Resource Link (Third-party for Philip Morris Pakistan)

Karachi, 2020 – 2024

- Managed field operations and retail sales

- Built strong customer relationships

- Delivered on monthly targets and brand compliance

Education

• Matric (Science) – Board of Secondary Education Karachi

• Intermediate (Commerce) – Board of Intermediate Education Karachi

Skills

• Physically fit, hardworking, and energetic

• Strong leadership and teamwork experience

• Can work long hours/shifts under pressure

• Reliable, honest, and disciplined

• Knowledge of safety, hygiene, and quality control

• English communication (basic to intermediate)

Languages

• Urdu – Native

• English – Conversational

• Malay – Basic

References

Available on request

Contact this candidate