Real Estate My Children

Jeanna Syers

**** ******* ****** **.

League City, TX 77573

409-***-**** Cell

******@****************.***

Objective: To obtain a position where I can use my experience and expertise to help a company grow.

Experience:

Stay at Home Mom: January 2017 - Present

My children are old enough for me to start working again and use my skills and experience. I am currently a co-owner of a fitness gym located in Webster, Texas. I am the company bookkeeper and administrator. However, I am seeking employment outside of our business.

Hayes Funeral Home, Inc. & Hayes Grace Memorial Park-

Hitchcock, Texas March 2005 – January 2017

Secretary/Accountant

Supervisor: Allen Hayes 409-***-**** *****@****************.***

Create new files for newly deceased

Maintain books and ledgers of all deceased and pre-deceased persons

Report death to Social Security and local Health Department

Generate register book, handouts, prayer cards and bookmarks

Contact insurance companies, verify information and file death claim

Write obituary notices and send them to newspapers

Answer phones

Manage petty cash box

Balance general ledger and individual ledgers

Create new accounts for pre-need funerals sold

Balance multiple bank statements

Manage all payments received on pre-need accounts

Manage commissions

Calculate pre-need payments to be applied to at-need accounts

Month-end balancing

Year-end balancing to report to the Texas Department of Banking

Work directly with the CPA regarding year end 1099 reporting of interest, dividends and capital gains on pre-need accounts

Make monthly deposits

Assist Funeral Directors with any and all duties where needed

Work directly with families, clergy, medical personal, medical examiner’s office and constable’s office pertaining to deaths and any and all paperwork necessary

Prepare and facilitate audits and work directly with the Texas Department of Banking

Work directly with the Texas Department of Banking with any and all correspondence

Stewart Mortgage Information – Houston, TX Oct. 2004 - March 2005

Vendor Management and Vendor Coordinator/Document Stacker

Monitor Pipeline for incomplete orders

Verify mortgage documents for complete and most current information

Contact abstractors and/or county to obtain deed/mortgage information

Process rejected orders from data entry

Place orders with abstractors on renewals

Research and review

Sort real estate documents in each loan file then send to imaging

Sterling Bank – Loan Administration Houston, TX Jan. 2001-June 2004

Loan Accounting Clerk

Supervisor: Terecca Jenkins 281-***-**** *******.*******@**************.***

General ledger loan account balancing for monies lent out, paid back, loan loss, and loan recovery

Apply mailed or walk-in payments to our loan system (Horizon). Also processed paid loans as needed

Provide back-up support on Help Desk to assist internal and external customers with loan problems. This included a wide range of research and problem solving

Monitor several loan reports such as non-accrual loans, transactions on past due loans, and prime rate changes

Train new hires to obtain workflow and system knowledge.

Charge off bad debt by changing system type codes and clearing posting entries to Repossessed Assets and ORE/ORA (Other Real Estate)

Prepare Out-of-Guideline Report for Chief Credit Officer (CCO). This report makes sure the CCO is aware of loans made by officers that are out of the bank’s Set Loan Policy guidelines

Process charge back checks for payments made on loans. This includes payment reversals and officer notification

Participated in multiple Conversion Teams to merge newly purchased banks. This includes reviewing loan history to make sure the loans have converted properly

Test system before and after a new Horizon System Release is loaded. Read printout of system changes, learn and test the changes in the test bank. If there are problems found with the system due to the release, the problems are reported and fixed. Testing will occur again and once all is working properly; the upgrade is loaded into the live bank. I then write procedures on how to use the upgrade and teach it to other employees.

Recalculate interest on loans that are not calculated properly. Make necessary adjustments to the loan if necessary

Generate coupon books and mail to customers

Train with loan preparers to prepare loan documents and send them to printer of office making the loan

Prepare SBA-1502 report of all loans guaranteed through SBA and sent to Colson/SBA monthly

Balance Flood, UCC, and Commerce Title bills to be sent out for payment

Sterling Bank-Heights office Houston, TX Sept. 1999 - Jan. 01

Loan Clerk

Clear exceptions and put together loan packages

Moody National Bank - Galveston, TX August 1998 – Sept. 1999

Loan Input Clerk

Produce loan documents

Input completed loans

Upload signed and returned loans

Keep track of open items and order loan payment books

Run monthly loan reports and disperse to loan officers

Post daily loan payments and send out billing notices

Work paid outs and send collateral to payee

Type Deed of Trust

Quote payoffs and answer phones

Send out CCCS payments

General office duties

Keep up with insurance on loans

Education: College of the Mainland Texas City, TX 1994 – 1995

Introduction to business

Marketing

Personal: Good customer relation skills and have advanced quickly at each job held.

Qualifications: Typing and computer skills. Worked with Lotus, Windows XP, Excel, Quatro Pro, Word Perfect, Microsoft Office (Word and Excel), Directors Assistant and TER System. 10 key by touch, money handling skills, loan skills, and employee supervision. Have an outgoing personality and easy to get along with.

Interests: Public relations, finance, computers, and my family.

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