Social Media Customer Service

SUMMARY

Sales Assitant to Broker/Owner - RE/MAX Northland Realty (June 2024 - present)

Key Responsibilities:

• Set up meetings and appointments with potential clients

• Vetted clients to ensure qualified leads

• Arranged property viewings and showings

• Managed properties and client relationships

• Developed and implemented effective marketing strategies Results-driven and versatile professional with experience in sales, operations, marketing, and education. Proven ability to drive sales growth, manage teams and finances, and develop effective marketing strategies. Skilled in customer service, event planning, and social media management. With a background in sales, administration, and tutoring, I bring a unique blend of skills and enthusiasm to any role. Seeking a challenging opportunity that leverages my strengths and passion for delivering exceptional results. ONNDWELA "JERRY" MAKANANISE

REAL ESTATE/EXECUTIVE ASSISTANT

SKILLS

PROFESSIONAL EXPERIENCE

Proficient in MS Office and Google Docs

Proven ability to initiate, negotiate and close deals. High energy, competitive, goal-driven, and skilled in tough situations Excellent verbal and written communication skills. competencies)

Creative problem solver

Customer service management

Efficient time management skills

General Assistant- Part City Louis Trichardt (June 2022 - July 2023) Key Responsibilities:

• Provided administrative support to the owner in work-related and personal matters

• Managed sales documentation, including invoices, quotes, and credit notes

• Tracked sales, expenses, and VAT/non-VAT invoices

• Maintained accurate sales reports for multiple departments

• Assisted customers with car part sales and queries

• Sourced and procured car parts, and purchased/sold vehicles

• Managed social media accounts and implemented advertising strategies

• Performed daily cash ups and managed expenses

• Assisted with payroll, loans, and expenses

• Conducted stock takes of vehicles (300+ units)

• Coordinated online orders and courier services

Polokwane, Limpopo 0699 *************@*****.*** 065-***-**** Bachelor of Arts

Nelson Mandela University

- Majoring in Psychology and English Language Studies

- Sub Committee Lilian Ngoyi Residence

- Member of Golden Key international Honor Society EDUCATION

National Senior Certificate (Matric NQF4)

Hoërskool Louis Trichardt

- Member of Learners Executive Committee (LEC)

- Chairperson of Guardian Angels

Languages (Fluent): English, Afrikaans, Tshivenda

Certifications: Fidelity Fund Certificate (Full Status FFC) Awards/Activities: Miss Universe Diversity 2024, Miss Dream Chaser South Africa 2025 ADDITIONAL INFORMATION

Director/Owner - Soutpansberg Events (January 2021 - present)

- Strategic planning and execution of events (flagship - Miss Soutpansberg and Miss Aspire Limpopo)

- Event management and production

- Financial planning and management

- Social media marketing and brand development

- Procurement and vendor management

Creative Consultant, Hoërskool Tom Naude HTS (Yearly Contract)

- Developed and coordinated creative programs, events, and dance initiatives, contributing to the school's cultural and artistic development. Maths Tutor, Mastermaths Polokwane

- Provided personalized Maths support to learners, staying current with curricula and program requirements, and driving academic progress and achievement. ONNDWELA "JERRY" MAKANANISE

Polokwane, Limpopo 0699 *************@*****.*** 065-***-**** REAL ESTATE/EXECUTIVE ASSISTANT

PROFESSIONAL EXPERIENCE CONT

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