Caroline Williams
Beaverton, OR
***********@*****.***
Professional Summary
Experienced and customer-focused restaurant server with a strong background in the hospitality industry. Skilled in providing excellent customer service, managing high-volume dining environments, and ensuring a positive guest experience. Adept at multitasking, order accuracy, and working efficiently in fast-paced settings.
Work Experience
Jubitz Travel Center – Portland, OR
Server May 2019 – Present
•Greet and serve guests in a fast-paced travel center restaurant.
•Take accurate food and beverage orders while ensuring customer satisfaction.
•Maintain cleanliness and organization in the dining area.
•Handle cash and credit transactions efficiently.
Toms Pancake House – Beaverton, OR
Server June 1997 – April 2017
•Delivered excellent customer service in a busy family-style restaurant.
•Assisted with opening and closing duties, including setup and cleanup.
•Managed large sections efficiently while ensuring guests’ needs were met.
•Trained and mentored new servers on restaurant procedures and customer service.
Sweet Jam – Beaverton, OR
Server April 2015 – August 2017
•Provided table service, took orders, and ensured timely food delivery.
•Recommended menu items and upsold specials to enhance customer experience.
•Maintained a friendly and professional demeanor with guests and staff.
Additional Experience
•Safeway – Produce Clerk (June 2019 – July 2021)
•Strohecker Specialty Groceries – Checker (February 1990 – June 1996)
Skills & Qualifications
•Excellent customer service and communication skills
•Ability to work in high-volume environments
•Strong multitasking and problem-solving abilities
•Knowledge of POS systems and cash handling
•Team-oriented with a strong work ethic
Education
High School Diplomaa