Director of operation, Plant Manager

Resume

Michele De Rossi

**** ***** ******, ******, **, L2R6P7 647-***-****

**************.*@*****.***

WORK EXPERIENCE

BVGlazing June 1st 2022 – Current

Plant Manager Niagara Falls facility.

• Managing production schedule and quality control.

• Managing over 150 employees in production

• Interacting with Purchasing for the materials and items required for production on the line and installation on site of curtain wall and architecture glass.

• Manage inventory, restock and shipping/receiving department.

• Building and maintaining existing relationships with suppliers and trades.

• Creating new relationships based on current market research.

• Production budget and productivity reviews.

• Time studies and research for new technologies and solutions to improve production.

• Hiring process for Quality Control technicians and Supervisors.

• Direct interaction with project managers, project logistics managers, Operation Manager and General Manager on schedule and delivery to site.

• Direct interaction with drafting team to improve the process between drafting and production Applewood Glass & Mirror 01 April 2016 – May 1st 2022 Director of Operation

During this time at Applewood Glass, I improved my management skills in business development and marketing. Managing over 50 employees between office and production, building relationship with new customers and suppliers. Planning and scheduling production, logistics and installation. Improving company’s business and marketing, opening to new business opportunity. Estimated and successfully managed custom projects in Ontario.

• Managing production schedule and quality control.

• Managing over 40 employees in production, 10 in the office (between Project managers and drafting) and 22 installers outside.

• Purchasing goods and materials for the production on the line and installation on site of curtain wall and windows.

• Manage inventory, restock and shipping/receiving department.

• HR and safety internal auditor

• Building and maintaining existing relationships with suppliers and trades.

• Creating new relationships based on current market research.

• Estimating curtain wall, windows, and glass for custom homes.

• Sales

1Punto7 Architettura snc, Cittadella (PD) 01 July 2010 – 31 December 2015 Architectural Firm Holder

Direct acquisition of new customers for our firm, maintaining relationship with existing clients, contractors, and authorities. Developed a new system to improve photovoltaic installation and production.

• Focused on Architecture and renewable energy sources, design, and renovation of buildings with low environmental impact.

• Design and sales of photovoltaic systems with consequent management of practices for the recognition of the incentive fee.

• Direct management of clients and contacts with suppliers and authorities.

• Consulting, selection, training, and sales support to the external sales representatives and organization and planning of sales tours and customer management for other companies. Eismann srl, Sona (VR) 09 September 2013 – 04 July 2014 Sales Director and Sales Trainer. Select and train new sales managers for direct sales door to door. Managing and planning all the sales runs to reach the business developing plan of the company. Managing budget for trucks, maintenances, and events.

• Trained internal sales employees involved in direct sales of frozen food.

• Responsible for the selection, training and sales support to external sales representatives.

• Organized and planned daily and weekly sales schedule and customer management. Zanasi Serramenti srl, Chizzola di Ala (TN) 01 April 2007 - 12 November 2009 Sales Manager for the Provinces of Padua, Vicenza, Treviso, and Venice. Started in the first office in Galliera Venets with €600,000 yearly revenue and brought the office to €1,600,00 in 2 years, improving staff, relationship with existing customers and managing new clients. Hired and trained 2 new sales managers for the province of Treviso and Venice. Opened and developed a new sales point and show room in Venice.

• Managed points of sale for Galliera Veneta (PD) and Dolo (VE).

• Management and training of external sales representatives for the offices of Dolo (VE).

• Built relationships with clients, sellers, and purchasing departments.

• Organized the installation and assembly teams, as well as the design and technical development of PVC windows and doors.

Flash And Partners, Tombolo (PD) 01 June 2006 - 30 May 2007 Textile Warehouse Manager

• Responsible for the textiles sample warehouse.

• Connected with cutters and the purchase department. EDUCATION AND TRAINING

• _Workplace Violence & Harassment for supervisors (ON) AODA

• _Supervisor Health and Safety Awareness in 5 Steps (ON) COR essentials

• First Aid level A

• _Safety Training COR essential

CELPIP English Certification, Toronto (Canada) June 2015 – September 2015

• _Certificate - Intensive English Language

Kaplan institute of Toronto (Canada) 18 October 2014 – 01 December 2014

• _Certificate - Intensive Business English

Zanasi Serramenti srl, Chizzola di Ala (TN) 01 August 2007 – 01 September 2007

• _Certificate - Design for PVC doors and windows

Acqua Vera srl, Cittadella (PD) 01 February 2005 – 01 March 2005

• _Occupational Safety Course

The institute Cavalli Conti in Pordenone July 2006 • _Diploma in Architecture and surveyor COMUNICATION SKILLS

English, Italian

-Problem solving

- Strong negotiating skills.

- Excellent communication and management of customers and staff, both internal and external.

- Excellent ability to manage and organize different departments of various abilities and skill levels.

- Strong ability of personnel selection, employees training and development on multiple levels of understanding.

- Strong customer service and public relationship building. COMPUTER SKILLS - Pack Office, Internet, Gest programs, CSM, Workmax, Sage AVAILABILITY - Willing to travel abroad, for either short-term or extended duration, willing to relocate.

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