Customer Service Home Care
Resume:
I am a people-motivated, service-motivated person who genuinely enjoys helping people with over twenty-five years of customer service experince throughout multiple industries: retail, restaurant, home care, nursing homes, and more. I'm a fast learner, have execellent communication skills, and accustomed to working in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do and works above and beyond to serve their customers. Professional Experience
Caregiver
Comforting Arms
April 2020 - Present
Took care of assisted/independent living senior residents daily needs: medicine reminders, blood pressure, wound/dressing care, toileting, etc. Provided caregiving services to senior residents. I help with daily planned activities, like bingo, card games, happy hour, etc.
Restaurant
Supervisor
Embassy Suites Galleria
February 2018 -
Present
Supervised employees during breakfast, lunch and dinner service to ensure that they had an excellent experience in the restaurant. I took care of any customer complaints, and made sure all the nightly inventory and closing paperwork for end of business of day was done, and ran end-of-night total receipts. Processed bank balances at the end of the night.. Restaurant
Supervisor
Marriott International
January 2018 - March
2020
Supervised servers and bartenders for first and second shift, processed end of shift paperwork and nightly reports, and took care of customer satisfaction.
Room Service
Supervisor
Hilton
April 2016 - February
2018
Served food to guests in their rooms, supervised multiple servers, provided excellent customer service. Processed end-of- shift reciepts.
Restaurant
Manager
Gabriel's Restaurant &
Bakery
January 2015 - April
2016
Supervised cashers, servers, and cooks, made sure all the customers were satisfied with their meals, and processed end of day paperwork. Counted down drawers at night and ran end-of-night total receipts. Processed bank balances at the end of the night.
Caregiver Home
Instead
December 2013 -
December 2014
Cared for basic daily living of adults in their home, including showers, dressing, wound care, medicine reminders, blood pressure checks, and taking them to doctor appts.
Server
Supervisor
Frisch's Big Boy
April 2011 - December
2014
Served guests and supervised servers, bussers, cashier, and cooks on dining floor, provided excellent customer service. Education
General
Studies
Archbishop Alter High
School at Kettering, OH
September 1984 - May
1988
Key Skills
Dawn Wilson
Supervisor/Caregiver
DW
1955 Bells Ferry Rd
Marietta, Georgia, 30066
********@***.***
Customer Service
Caregiving
Cashiering
CPR trained and certified
Communication
Certifications
September 2021 First Aid CPR AED
Contact this candidate