Food Service Fine Dining
Resume:
Summer Wildman
Youngstown, OH *****
**************@*****.***
Professional Summary
Dedicated worker with 10+ years in restaurant industry; including fast paced casual setting and professional fine dining setting. Recognized for my ability to connect with any and all customers to create a beautiful dining experience for them. Strength include:
• Leadership
• Interpersonal communication
• Problem solving
• Food service
• Hospitality
• Multitasking
Authorized to work in the US for any employer
Work Experience
Hemp professional
Tri-Healthy CBD-Niles, OH
October 2024 to Present
• Managed daily operations of a busy dispensary, ensuring compliance with all state and local regulations
• Maintained accurate records of sales, inventory, and patient information in accordance with legal requirements
• Provided personalized product recommendations based on customers' needs, preferences, and medical conditions
• Managed cash handling procedures accurately while maintaining security measures at all times
• Maintained positive relationships with patients/customers by addressing concerns/complaints promptly/professionally
• Trained staff on proper cannabis knowledge including strain types/effects/dosage methods Pizza Maker/Cashier
Laser Storm-Warren, OH
December 2023 to Present
• Prepared and cooked a variety of pizzas, ensuring high quality and consistency in taste
• Followed recipes and portion control guidelines to maintain food cost efficiency
• Operated pizza ovens, grills, and other cooking equipment with precision and safety
• Maintained cleanliness and sanitation standards in the kitchen area, including proper storage of ingredients
• Collaborated with team members to ensure smooth workflow during busy periods
• Adhered to all food safety regulations and guidelines while handling, preparing, and storing food items Kitchen Cook
Champion Beach Bar&Grill-Warren, OH
April 2024 to October 2024
• Prepared and cooked a variety of dishes, ensuring high quality and consistency
• Followed recipes and portion control guidelines to maintain food cost efficiency
• Managed inventory levels, minimizing waste and optimizing ingredient usage
• Maintained a clean and organized work area, adhering to sanitation standards
• Adhered to all safety regulations and procedures while handling equipment and food products
• Monitored food quality throughout the cooking process to ensure customer satisfaction Hostess/Barista
Cleveland Vegan - Catering, Cafe & Bakery-Lakewood, OH January 2023 to November 2023
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Managed the seating chart efficiently to ensure optimal use of available tables
• Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
• Provided accurate wait time estimates to guests, managing expectations in a professional manner
• Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
• Assisted in resolving guest complaints or concerns promptly and professionally Hostess/ Office Manager
Cooper's Hawk Winery & Restaurants-Lakewood, OH
November 2021 to December 2022
• Managed a team of XX hostesses, ensuring smooth operations and exceptional customer service
• Developed and implemented a seating rotation system to optimize table turnover and minimize wait times
• Trained new host staff on proper greeting procedures, reservation management, and guest communication
• Maintained confidential employee records, ensuring compliance with privacy regulations
• Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
• Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/ subcontractors in a professional manner
Greeter
Buffalo Wild Wings-Warren, OH
April 2020 to November 2021
• Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive first impression
• Maintained an organized waiting area, ensuring guests were comfortable while awaiting their table
• Effectively communicated with the restaurant staff to coordinate seating assignments and accommodate special requests
• Assisted in managing the flow of customers during peak hours to optimize table turnover rate
• Trained new host greeters on proper greeting techniques, reservation management systems, and handling difficult situations effectively
• Maintained knowledge of current events in the local area to provide recommendations for entertainment or attractions when requested by guests Hostess/Server
Outback Steakhouse-Macedonia, OH
September 2013 to April 2020
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Education
Some College in Business
Kent State University at Trumbull-Warren, OH
September 2016 to May 2018
Skills
• POS
• Food Handling
• Hospitality
• Food safety
• Customer service
• Retail Sales
• Sales
• Front desk
• Product demos
• Food Preparation
• Organizational skills
• Busser
• Guest services
• Leadership
• QuickBooks
• Restaurant experience
• Serving Experience
• Bartending
• Coffee experience
• Upselling
• Host/Hostess
• Time management
• Cash register
• Merchandising
• Food handling
• Restaurant Experience
• Food Service
• Barista experience
• Serving
• Commercial cleaning
• Food Safety
• Front Desk
• Cash handling
• Cooking
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