Customer Service Entry Level

ALIYA KHAN

* ******* **. *** ****** NJ ***** 551-***-**** ********@*******.***

PROFILE SUMMARY & SKILLS

Enthusiastic person looking for an entry level job at a Financial Institution. Bachelor of Accountancy, communicate well in English. Proficient reading, writing and grammar skills. Have acquired cash handling, analytical, mathematical skills through previous work experience.

Great communicator and love meeting new people with excellent customer service skills. Possess a sound technical knowledge and have worked with office machines like currency counter, combination lock, fax machine etc.

EDUCATION

BCom Karachi University Pakistan2000: Accounting, Economics, Business & Communication Skill

CA Inter Institute of Chartered Accountants of Pakistan 1997 Accounting, Economics, Law and Taxation.

WORK EXPERIENCE

PNC BANK JAN 2024-PRESENT

Working as full-time teller duties include all teller work, administrative office work answering phone calls, making appointments, keeping office documents orderly, filing CTR, vault handling etc. Target sales, analyzing checks etc. For any fraud. ASCENDIA BANK OCTOBER 2023 – JAN2024

Working as a full-time teller at Ascendia Bank Oradell TJX MARSHALLS CANADA 2021-2023

• Cashier

• Cash Office Clerk

• Markdown Associate

• Address customer questions & concerns.

MAK Accounting CANADA 2012-15

• Bookkeeper & Tax Accountant using Quickbooks

• Administrative Duties

• Client Customer Service, Identify new business opportunities, Address customer questions & concerns. AP & AR

LAURA CANADA 2008-2010

• Customer Service, Address customer questions & concerns

• Cashier

• Sales Associate

PETROCANADA 2002-2007

• Cashier, Work Order taker, identify new business opportunities

• Address customer questions & concerns

• Greet Customers

• Customer Service

STANDARD CHARTERED BANK PAKISTAN 1997-2000

• Teller/Cash checks/Identify new business opportunities

• Customer Serice Rep, Address customer questions & concerns

• Branch Support, maintain current knowledge of product and services I have also done a lot of volunteer work within my community, I served as a heritage advisory committee member, local school board recognized my efforts and granted me The most involved member award.

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