United States Customer Service

Jacob Fielder

Address: Southfield *****, United States

Phone number: 248-***-****

Email address: **************@*****.***

Work experience

**/**** – 01/2025

Plymouth, United States

Sortation Associate

Amazon

Collaborated with team members to efficiently sort and stack packages, demonstrating strong organizational and teamwork skills. Consistently met tight deadlines, ensuring timely and accurate delivery of packages. Maintained high standards of quality and accuracy in a fast-paced environment, showcasing attention to detail and reliability.

Unload and loaded packages in timely manner for customer satisfaction. 07/2021 – present

Southfield, MI,

United States

Grounds Technician/Maintenance

Regal Towers

Efficiently compact and clear garbage chutes, ensuring operational excellence. Handle the uninstallation and relocation of full compactor cans for disposal. Operate skid steer loaders for the transportation of heavy furniture and bulk items. Conduct maintenance and repairs on compactor can wheels using personal tools. Acquired skills in appliance installation and apartment trash outs under guidance from coworkers.

09/2018 – 03/2021

Southfield, MI

Team Member

Five Guys

Delivered exceptional customer service, consistently recognized by management and customers.

Managed order taking and food service processes, prioritizing speed and accuracy. Received commendations for outstanding work ethic and customer interaction. 08/2017 – 08/2018

Detroit, MI

Team Member/Ticket Specialist

S.A.F.E. Management

Operated portable scanners for ticket validation and provided guest assistance with inquiries.

Acted as an usher within the stadium, assisting guests with seating and directions. Participated in merchandise distribution and supported guests with additional needs.

Education

09/2013 – 06/2017 Diploma

Bradford Academy High School

Skills

Plumbing

Painting Carpentry

Troubleshooting and repair

of home systems

Customer Service Microsoft Office Landscape Maintenance Trash and debris clearing Problem Solving Dishwasher Installation Pressure Washer Drywall Repair Skills

Team Oriented Basic Computer Skills

Garbage disposal

installation Inbound Unload

Outbound Loading

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