ELENA SIMPSON
310-***-**** **********@*****.** LinkedIn Culver City, CA 90230
TARGET: INDIVIDUAL AND FAMILY THERAPIST (AMFT 154246 & APCC 19085, EXPIRATION 03/31/2026)
Experienced mental health professional supporting individuals and families in community settings. Skilled in case management, psychoeducation, and connecting individuals to mental health services. Expertise in client-centered and crisis intervention, family support, and trauma-informed care. Committed to expanding mental health resources and promoting emotional well-being through direct services and community engagement.
My Practicum was held at the West Advisory Christian Counseling Center in Huntington Park providing counseling and domestic violence services, family life education, sexual assault and substance abuse services for court ordered families and individuals from March 2024 until January 2025.
COMPETENCIES
Mental Health Support Trauma-Informed Care Crisis Intervention Psychoeducation Community Outreach Service Coordination Family Support Multidisciplinary Team Collaboration Spanish English Proficient Case Management Program Development Community Resources Knowledge
EDUCATION
Master of Arts (MAC), Counseling Psychology National University, Los Angeles, CA 02/2025
Bachelor of Arts (BA), Psychology The Chicago School of Professional Psychology, Los Angeles, CA 12/2022
EXPERIENCE
Client Resources Coordinator II Catholic Charities CalFresh Program, Los Angeles, CA 03/2023–present
•Educating eligible community members about CalFresh and troubleshooting with CalFresh, MediCal, CalWorks, & GR applications and recertifications.
•Working alongside the Associate Program Director to produce engaging and informative digital and print marketing materials to be displayed on-site and through social media channels with the objective of increasing enrollment of new applicants and retaining current enrollees.
•Participating in outreach programs or community events; representing program/region at community meetings.
Community Outreach Specialist Dignity Health (DBA CommonSpirit Health), Los Angeles, CA 02/2022–03/2023
•Screened patients to determine eligibility for third party resources and assisted in filling out and submitting applications.
•Conducted scripted visits to potential clients to educate them on prenatal and post-partum techniques.
•Performed needs checks and connected patients to community tools and resources.
Eligibility Screener/Hospital Liaison Alorica/GetixHealth, Los Angeles, CA 11/2017–11/2018
Patient Representative Healthcare Financial Services (HCFS), Los Angeles, CA 11/2018–06/2019
Educated community members and patients on social services and mental health resources, assisting with eligibility, applications, and recertifications for CalFresh, Medi-Cal, and other programs.
Coordinated outreach efforts and represented the organization at community events to increase program enrollment and retention.
Worked with multidisciplinary teams, including healthcare professionals and social workers, to ensure families received timely and appropriate support.
Community Care Specialist Public Health Institute (PHI), Los Angeles, CA 02/2021–08/2021
Senior Care Navigator Aerotek, Los Angeles, CA 06/2019–12/2020
Provided direct support to patients and families by identifying barriers to care, connecting them to mental health services, and coordinating with external partners.
Educated families on mental health resources and services, conducted follow-up calls to ensure access to services, and supported clients in navigating community resources and care plans.
Bilingual Customer Service & Sales Coordinator Signtronix, Los Angeles, CA 01/2015–11/2016
Bilingual Front Desk Agent Beach House Hotel, Los Angeles, CA 09/2015–11/2015
Provided bilingual customer service with scheduling, inquiries, and resource connections for families and clients.
Addressed client needs, ensured smooth communication, and facilitated a positive experience for families seeking assistance, support, and resources.
PROFESSIONAL MEMBERSHIPS
American Association for Marriage and Family Therapy (AAMFT), Los Angeles, CA 07/2024–present
The National Society of Leadership and Success (NSLS), Los Angeles, CA 02/2025–present