Retail Store Manager
Resume:
Curriculum vitae of Sibusiso Stanley Dladla
Personal Details
Name : Sibusiso Stanley Dladla
Identity Number : 710**********
Nationality : South African
Gender : Male
Marital Status : Single
Driver’s License : Code 10
Criminal record : None
Physical and Postal Address
BB1383 UMLAZI
PO Umlazi
4031
Contact Details
Email:****************@*****.***
EDUCATIONAL HISTORY
High School Education
Institution: Umlazi Commercial High school
Matric : Year completed 1992
Subjects Passed: IsiZulu Home Language, English Language, Afrikaans, Accounting, Economics and Business
Economics
2 P a g e
TERTIARY EDUCATION
Mangosuthu University of Technology
Qualification: National Diploma Marketing
Year obtained: 2000
Courses: Marketing 1, 2 and 3, Market Research 3, Sales Management 3, Consumer Behavior, Accounting for Marketers, Economics 1, Communication in English 1, Quantitative Techniques, Personal Selling, Mercantile Law, Advertising, End-user Computing. Other Skills
The ability to work in groups/Group ownership
Transfer of skills/Training and development
Conducting learning assessment
Planning, Organizing and Delegating
Good communication skills
WORK EXPIRIENCE
1. Organisation: Spar Austerville
Position : Floor Manager
Period : 10 October 2024 to 10 January 2025
Reason for leaving: End of contract
Reference : Shaun Ruiters
Position : Owner
Contact : +278********
Duties
3 P a g e
• Opening and closing of the store
• Staff scheduling
• Ordering DC and dropshipment orders
• Negotiating deals with suppliers
• Promotions point of sale control
• Promotion dress up and displays
• Promotion planning and ordering
• Creating Instore promotions
• Managing floor staff
• Maintaining store standards
• Managing price labels and price updates
• Management of cleaning staff and cleanliness of the store
• Maintaining the ROC standards
• Planning for deliveries and communicating with the workflow team
• Holding weekly meetings with the floor team
• Reporting to the store owner
WORK EXPIRIENCE
1. Organisation: Develand cash carry t/a Jwayelani Super Market Position : Store Manager
Branch : Flagstaff Superstore
Period : 09 January 2023 to 28 June 2023
Reason for leaving: Contract terminated
Reference : Boniface Ndokweni
Position : Area Manager
Contact Number: 083-***-****
Duties
4 P a g e
• To maximize profits by implementing better ways to increase turn over and minimize expenses.
• Maintain targeted GP margins
• To transfer skills to employees to attain better business performance
• To do quarterly stock takes and keep stock losses at minimal
• To manage staff members and make certain that all the company rules and procedures are being adhered to accordingly
• To constantly coming up with new ways to attract new customers by creating in-store promotions and maintaining company standards as per company requirements
• Hold weekly meetings and report area manager
• Checking daily banking and sending relevant information to head office
• Staff scheduling
• Ensuring that the store open for business at the right time and closes at the required time accordingly on daily bases
• Daily operational planning ensuring that all departments has enough staff to operate
• Stock ordering
• Managing Wastage and IDT’s
• Handling of staff disciplinary issues and chairing of disciplinary hearings
• Maintaining hygiene standards as per Food handler’s requirement standards.
WORK EXPIRIENCE
2. Organisation: The Spar Group t/a Kwik Spar Holdens Position : Admin Manager
Branch : Holdens Kwik Spar
Period : 01 August 2022 to 03 January 2023
5 P a g e
Reason for leaving: Resigned
Reference : Mntomuhle Mabaso
Position : Group HR Manager
Contact Number: 067-***-****
Duties
• Opening and closing the shop.
• Daily banking.
• Doing recipe-costings for service departments and maintain Budgeted GPs.
• Responsible for weekly stock takes and analysing the results and compiling the weekly report for head office.
• Plan daily stock takes for the floor, identify and rectify variance issues.
• Liaise with the finance team regarding the store finance issues
• Hold weekly meetings with the Cash office, Receiving and Front end team leaders.
• Checking daily banking and sending relevant information to head office.
• Checking GRV batches daily for errors that might affect the stock holding and GP margins and ensuring that all sub-departments are correct as per the system requirements.
• Weekly checking Data Integrity on SIGMA and do necessary rectification where necessary.
• Identify and report system errors to the IT team
• Staff scheduling.
• Checking staff clocking daily and address issues where necessary.
• Analysing Service departments daily sales and GPs and assist head of departments to reduce wastage and improve their GPs.
• Checking Service departments’ orders against sales history.
• Checking daily wastage and inter-department transfers.
• Scheduling of staff training on E-Learning
6 P a g e
• Handling of staff disciplinary issues and chairing of disciplinary hearings.
• Handling all HR matters within the store and report to group HR Manager.
• Prepare files for hygiene audits and work with service departments HODs to understand and maintain the required standards as per NSF requirements.
WORK EXPIRIENCE
3. Organisation: The Spar Group t/a Spar Vryheid
Position : Store Manager
Branch : Spar Vryheid
Period : 09 August 2021 to 31 July 2022
Reason for leaving: Transferred
Reference : Mntomuhle Mabaso
Position : Group HR Manager
Contact Number: 067-***-****
Duties
• Daily business operations
• Meet daily sales targets
• Increase turnover to meet monthly budgeted sales
• Maximise profits by proper management of expenses
• Manage cash-flow by implementing a proper ordering system and controls on stock holding
• Minimise stock shrinkage by doing daily stock takes on the floor inventory and weekly stocktake on service departments 7 P a g e
• Weekly checks on recipe costings for service departments to achieve targeted GPs
• Managing store standards and ensuring proper merchandising
• Ensuring that required hygiene standards are met
• Recruitment of new staff members
• Staff training
• Handling of staff issues
• Chairing and Initiating of staff disciplinary hearings
• Holding staff meetings
• House keeping
• Staff scheduling
• Planning daily stock takes for, identify and rectify variance issues
• Liaise with the finance team regarding the store finance issues
• Hold weekly meetings with team leaders and inform them of the store performance and issues that needs to be addressed
• Checking daily banking
• Daily checking and signing of GRV batches
• Weekly checking Data Integrity on the system and correct errors where necessary
• Ensuring that all system errors are reported to the IT team
• Checking of staff hours before submitting to payroll office
• Analysing Service departments daily sales and GPs and give advice on how to improve their turn over and GPs
• Checking and signing of orders
WORK EXPIRIENCE
4. Organisation: The Spar Group t/a Super Spar Melmoth Position : Store Manager
Branch : Super Spar Melmoth
Period : 22 February 2020 to 07 August 2021
Reason for leaving: Transferred
8 P a g e
Reference : Mntomuhle Mabaso
Position : Group HR Manager
Contact Number: 067-***-****
Duties
• Daily business operations
• Meet daily sales targets
• Increase turnover to meet monthly budgeted sales
• Maximise profits by proper management of expenses
• Manage cash-flow by implementing a proper ordering system and controls on stock holding
• Minimise stock shrinkage by doing daily stock takes on the floor inventory and weekly stocktake on service departments
• Weekly checks on recipe costings for service departments to achieve targeted GPs
• Managing store standards and ensuring proper merchandising
• Ensuring that required hygiene standards are met
• Recruitment of new staff members
• Staff training
• Handling of staff issues
• Chairing and Initiating of staff disciplinary hearings
• Holding staff meetings
• House keeping
• Staff scheduling
• Planning daily stock takes for, identify and rectify variance issues
• Liaise with the finance team regarding the store finance issues
• Hold weekly meetings with team leaders and inform them of the store performance and issues that needs to be addressed
• Checking daily banking
• Daily checking and signing of GRV batches
• Weekly checking Data Integrity on the system and correct errors where necessary
• Ensuring that all system errors are reported to the IT team 9 P a g e
• Checking of staff hours before submitting to payroll office
• Analysing Service departments daily sales and GPs and give advice on how to improve their turn over and GPs
Checking and signing of orders
WORK EXPIRIENCE
5. Organisation: Spar Nongoma
Position : Store Manager
Branch :Spar Nongoma
Period : 11 April 2012 to 25 July 2018
Reason for leaving: Transferred
Reference : David Engelbrecht
Position : Owner
Contact Number:
Reference : Boniface Ndokweni
Contact Number: 083-***-****
Position: Owner
Duties
• Daily business operations
• Meet daily sales targets
• Increase turnover to meet monthly budgeted sales
• Maximise profits by proper management of expenses
• Manage cash-flow by implementing a proper ordering system and controls on stock holding
• Minimise stock shrinkage by doing daily stock takes on the floor inventory and weekly stocktake on service departments 10 P a g e
• Weekly checks on recipe costings for service departments to achieve targeted GPs
• Managing store standards and ensuring proper merchandising
• Ensuring that required hygiene standards are met
• Recruitment of new staff members
• Staff training
• Handling of staff issues
• Chairing and Initiating of staff disciplinary hearings
• Holding staff meetings
• House keeping
• Staff scheduling
• Planning daily stock takes for, identify and rectify variance issues
• Liaise with the finance team regarding the store finance issues
• Hold weekly meetings with team leaders and inform them of the store performance and issues that needs to be addressed
• Checking daily banking
• Daily checking and signing of GRV batches
• Weekly checking Data Integrity on the system and correct errors where necessary
• Ensuring that all system errors are reported to the IT team
• Checking of staff hours before submitting to payroll office
• Analysing Service departments daily sales and GPs and give advice on how to improve their turn over and GPs
Checking and signing of orders
Contact this candidate