Sharihan H. Chalabi
Mobile: +1-720*******
Email:******.*******@*****.***
Address: **** * ****** ***, ******, CO
Career Objective:
Challenging career opportunities within a well-reputed organization leading to a career in the organization management whereby I can gain a professional experience and fulfill my ambitions.
Education:
Suez Canal University, Egypt
Bachelor’s degree of Faculty of Agriculture 2004
Work Experience
Manazel Real Estate Developments:
Working as a Personal Assistant to MD from FEB2018 till JUL2024:
Responsible for organizing of Internal and external meetings on behalf of the Managing Director and CEO ensuring all necessary requirements are made (Meeting venue, Equipment, presentation, prepare agendas).
Take minutes during meetings.
Make all travel and accommodation arrangements.
Handling some financial as well as personal issues for my manager and his family.
Responsible for the employee’s general appearance.
Responsible for all purchasing issues.
Acting as the point of contact between the manager and clients (PR Role)
Paying bills, handling emails and other correspondences.
Coordinate events and speaking engagements.
Draft correspondence such as emails and letters.
interviewing new candidates.
Lake House the Club (Powered by DusitThani) from 2016 till 2018
Sales Manager & Department head
Handling all executive Tasks (PR, interviewing new candidates, Budget, Target)
Responsible for Top Corporate Accounts (more than 200 account), membership’sagreements,handling all Lake House Events.
Responsible for all Marketing Activities, Facebook Page, Instagram, Campaigns.
DusitThani Lake View Cairo:
Worked As a Sales Manager (March 2016 till November2016), then I’ve been Promoted to a Manager and a team leader (for Lake House the Club)
Responsibilities
Handling more than 175 Top Corporate accounts, contracting &events.
Negotiate & account manage commercial agreements with top accounts
Etihad Airways:
Worked As an Account Manager (October 2014 till March 2016)
Responsibilities
Achieve profitable sales revenue to an agreed target for a sales territory and/or portfolio of clients.
Promote the Etihad brand, products and services through the primary distribution channels available
Negotiate & account manage commercial agreements with top national accounts
Use of SFA (Sales Force Automation) tools to track account details as well as MIDT and BEACON Programs to measure performance.
Implementing “The Etihad Way”, following guidelines from Basic Sales Essentials, Successful Dealing & Activation and Corporate Dealing trainings.
Achieving country total revenue as well as premium revenue target.
Alitalia:
Worked as a Sales Executive from August 2012 till September 2014
Responsibilities
Promoting and Selling Alitalia Product.
Managing Cairo Portfolio, Negotiating Contracts and Incentive Deals.
Monitoring and Handling Groups.
Turkish Airlines Egypt (Cairo & Alexandria Office):
Worked as a Sales manager for Cairo & Alex.Offices (January2010 till July2012)
Responsibilities
Working as a Sales Manager
Promoting and selling all Turkish Airlines star alliance range of services and products
Achieving sales targets through professional account management and sales call planning using TK advanced sales tool
Managing relationship with more than 100 travel agents and 50 corporate accounts in Cairo plus 50 Travel Agent and Corporates in Alexandria.
Monitoring performance for each travel agents to identify selling opportunities
Handling group bookings, holiday packages and special request from agents and corporate accounts.
Analyzing performance and business reports for the trade and present weekly reports to management
Identify selling opportunities within corporate segments and effective call planning to conclude corporate deals with TK
Co-ordinate with management and sales team in preparing and developing station annual budget and agent’s incentive scheme.
Support all local marketing activities to achieve annual sales targets.
Grand Hyatt Hotel:
Worked as a Corporate Coordinator (Guest service officer) from July2007 till March2009
Responsibilities
Working as a Guest service officer (Reservation Department),
Then as a corporate coordinator, Handling more than 100 corporate bookings and special requests.
Imperial Travel Center ITC (Turkish Airlines, Malaysian Airlines, Air Canada & Gulf Air GSA):
From August 2004 till Jan 2007
Worked as a Reservation Agent for traveling and outgoing counseling (arranging and selling Holidays Packages).
Been promoted to work as a counter & a reservation Agent for Turkish Airlines.
Languages Skills:
Arabic: Mother Tongue.
English: Fluent
Skills:
Kommas System,Amadeus,Sabre and Galileo (Airlines systems)
Opera (Reservation system)
MIDT Access
CRM
Proficient in all Microsoft Office applications.
Good phone etiquette.
The ability of multitasking.
Strong planning and organizational skills.
Excellent communication skills.
Exceptional customer service skills.
Detail-oriented.
Personal Information:
• Marital status : Single
• Nationality : Egyptian
• Place of Birth : Kuwait
• Date of Birth : 08/06/1981