Administrative Assistant Legal

Tonya Farmer

Cell: 240-***-****

Email: *************@*****.***

PROFESSIONAL OBJECTIVE

Seeking a position in a company with a professional atmosphere that demands “Excellence” and where commitment and proven ability leads to continued growth and advancement.

CAREER SUMMARY

Legal Assistant with 15 years of experience providing executive level administrative support for high-volume, fast paced legal practices in the Baltimore-Washington corridor; Implements initiatives that promote timely and accurate work output, sound office procedures and ensures clients are handled in a courteous and professional manner; Specializes in Litigation Support; ensures the team is prepared to aim to succeed through superior access to information and documentation; Prepares legal correspondences including summonses, complaints, motions, and subpoenas; Reviews law journals/legal publications to identify court decisions pertinent to pending cases and submits articles to firm attorneys; Self-starter; excels in high-speed, fast-paced environments; easily adapts to new concepts and responsibilities

EMPLOYMENT HISTORY

Rise Up Technology – Washington, DC (8/2024– 10/2024)

Paralegal Assistant - DPW

· Received indexed box files scanned and compiled files into CSR system.

· Obtained copies of documents such as maps, meeting notes and supplier lists to upload onto CSR system.

· Transferred all floppy disc and CD Rom data from disc onto CSR system.

· Entered data into legal systems.

· Collected, compiled, and analyzed technical information.

Transdev – New Carollton, MD (6/2024– 8/2024)

Reservationist

· Answered customer calls, took trip details, and scheduled rides using the designated reservation system.

· Provided accurate and courteous information to passengers regarding routes, schedules, fares, and service updates.

· Entered new customer information, updated existing details, and documented trip requests in the system.

· Addressed customer concerns, investigated issues, and found solutions to resolve complaints effectively.

· Understood and applied Transdev's policies related to eligibility, cancellation procedures, and special needs transportation.

· Maintained clear and professional communication with passengers, drivers, and internal teams.

Unemployed (2/2024–5/2024)

Marriott International – Oxon Hill, MD (10/2019 - 1/2024)

Senior Administrative Asst.

Scheduling Supervisor

Managed and tracked all time and attendance reports for Stars.

Maintained schedules for all 215 ICE! Stars.

Assisted in the regularity of work flow to ensure a smooth flow of guests attending ICE!.

Built LSOP for time and attendance, scheduling procedures and appeal process for attendance policy.

Utilized When to Work and Atlas on a daily basis to build schedules and manage payroll for Stars.

• Assisted guests in a positive, and professional manner for their needs by answering telephone, emails, and meet guest in person to solve queries.

• Utilized Concur to elect specific timeslips to tracks trips, conferences and receipts for the Director and Manager, Special Events & Entertainment.

• Booked hotel reservations for over 30 vendors who participated in the Startup and Strike period.

• Used an Excel spreadsheet and updated spreadsheet on a daily basis in accordance with the LSOP for vendors.

• Ordered office supplies as well as supplies for various vendors throughout their prepping for the ICE! Program.

• Utilized Outlook to compile meetings, vendor request and Group sales.

• Inputted invoices into accounting system for payment to vendors in terms of 0 to 30 days.

USPS – Fort Washington, MD (8/2020 – 1/2021)

Postal Clerk

· Managed and tracked all letter mail and packages for customers in a timely manner.

· Maintained return mail to ensure all first class and parcel post letters were delivered.

· Assisted in the regularity of work flow to ensure a smooth flow of customers.

· Assisted customers in a positive, and professional manner for their needs by answering telephone and assisting them with package inquiries.

Prime Legal – Washington, DC (6/2018 – 10/2019)

Legal Assistant/Paralegal/Word Processor - Civil Litigation, Immigration, Corporate

Managed all administrative support for partners of counsel, senior associates, and paralegals.

Worked for various firms in the Metropolitan area such as Miles & Stockbridge, Hogan & Hartson, and Patton Boggs.

Managed workflow of information and documentation for outside counsel or for investigative and/or enforcement agencies.

Monitored conference calls in coordination with clinical staff members and attorneys.

• Coordinated with attorney office and maintained record of incoming and outgoing mails.

• Analyzed transcription tapes from various healthcare providers and prepared copies.

• Designed a visual aid library and utilized multiple reference programs.

• Maintained organization wide (250) claim files and ensured defense handling of various records.

• Scheduled trial deposition and performed research on various legal operations.

• Scheduled, planned, updated, set reminders, rules, and etc. utilized in Microsoft Office Suites.

iManage - Established a filing system which combined all older documents with the newer ones in one unique system to house open and closed files.

Time Connect - Utilized Outlook this application housed time sensitive information pulled over from another application to match i.e. searching for rotor boat accident.

•Pinkerton – Hunt Valley, MD (8/2014 - 6/2018)

Paralegal/Lead Word Processor

Managed all administrative support for senior associates.

Composed memoranda, correspondence, and drafts pleadings/responses dealing with legal subject matter requiring considerable discretion and judgment.

Trained, and instructed clients on using Clearstar, Navicus and ONTAPP customized applications.

Provided support to clients in setting up new sites for receiving new hires.

Entered entire support activities and client details in tracking system in Centrax.

Assisted clients in a positive, and professional manner for their needs by answering telephone, emails, and met clients in person to solve queries.

Worked with the development team and provided them support to improve client experience by improving on a client/employee base level.

Reviewed applications developed by the company and provide suggestions for improvements.

Addressed application training needs of clients.

• E-Discovery - assisted legal teams manage and analyze electronic information, such as emails, instant messages, and audio or video files. It can help streamline the discovery process, reduce legal risk, and ensure compliance with regulations.

Paralegal

•Collected documents: Collected documents and information from clients, expert witnesses and other sources on behalf of the attorney.

•Researched legal cases: Devoted time to researching current and past legal cases to determine what a lawyer might expect in a similar case.

•Wrote reports: Drafted reports and legal documents for current cases.

•Drafted pleadings and motions: If attorney needs to create a motion or pleading for a court case, drafted it and may file it with the court

•Assisted attorneys during trials: Assisted the attorney during trials by compiling, maintaining and sharing information, notes and reports.

•Prepared documents: Prepared supporting documents that the attorney may use for reference or file with the court.

•Interviewed clients: Interviewed the clients and witnesses involved in a case.

•Communicated with clients: Communicated with clients throughout the various steps of the legal process.

•Checked facts: Fact-checked documents and legal filings to ensure they have reliable information.

•Coordinated cases: Coordinated entire cases for attorneys, including the timelines and deadlines for a case.

Rocks & Lions Productions - Baltimore, MD (11/2012 – 8/2014)

Marketing Specialist

Worked with clients to redesign and develop comprehensive strategic programs to refocus marketing; improve brand awareness, strengthen customer loyalty, and drive revenue growth.

Correlated and develop direct and e-marketing campaigns; managing and maintaining metrics on consumers retention and

activity.

Worked with Marketing Director to develop, implement, report and manage; PPC, SEO, and SEM initiatives to drive traffic to companies website and blog.

Swift Staffing – Baltimore, MD (11/2011-11/2012)

Legal Support Specialist – NAACP

Performed other administrative duties such as scheduling appointments, providing information to callers, taking dictation, transcribing minutes, composing and typing routine correspondence.

Assisted in filing corporate, charitable and state registrations in all fifty (50) states.

Prepared hundreds of travel requests, per diem requests, car rental, expense reports, check requests and hotel reservations.

Monitored and updated the Legal Department website and Microsoft Sharepoint with pertinent data.

Assisted with maintenance of the case management system by inputting data and timekeeping.

Performed a variety of complex administrative and analytical tasks in support of a contract program.

Developed plans, including budgets and schedules, and monitors tasks to meet contractual/project requirements for assigned program.

Worked with the Finance department on Task Order establishment; works as primary contact for departmental questions on Task Orders and Task Order establishment.

Generated team status reports, as needed.

iManage - Established a filing system which combined all older documents with the newer ones in one unique system to house closed files.

Time Connect - Utilized Outlook this application housed time sensitive information pulled over from another application to match i.e. searching for rotor boat accident.

Education

Henry E. Lackey, Diploma, Indian Head, Maryland May 1984

Skills

Microsoft Office Suites, E-Discovery, Quicken, Timeslips, PC Docs, Carpe Diem, Elite Enterprise, Tabs 3, iManage, Westlaw, Lexis-Nexis, E-filing, Dictaphone, Concur, Team Connect, When to Work and Atlas.

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