Dallas, Texas
*********@*****.***
Tania Williams
EDUCATION
University of North Texas at Dallas
Dallas, Texas
BA in Business Administration
Trailblazer Elite Leadership
(In Progress- May 2025)
GPA 3.02
OBJECTIVE
Detail-oriented and customer-focused professional with a background in administrative operations, hospitality, and production environments. Skilled in organizing data, managing high-volume client interactions, and supporting process efficiency. Proficient in Microsoft Office (MOS Certified) and capable of adapting quickly to inventory and analytics systems. Seeking a Customer Inventory Analyst position to contribute strong organizational, analytical, and problem-solving abilities within a dynamic supply chain or logistics environment.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Data entry & inventory tracking
Microsoft Excel, Word, and Outlook (MOS Certified)
Supply chain awareness (basic, willing to train)
Report generation and documentation
Process improvement support
Customer communication & problem resolution
Confidential data handling (HIPAA-aware)
Strong organizational and time management skills
EXPERIENCE
January 2022- November 2024
Gatehouse Assistant • Dallas Country Club
Maintained accurate visitor logs and records, ensuring data consistency and privacy compliance.
Handled member inquiries and resolved issues promptly, demonstrating strong attention to detail and service orientation.
Supported administrative processes, contributing to operational
efficiency and accurate reporting.
Maintained discretion and professionalism in handling sensitive information.
December 2020- February 2022
Production Team Member • General Motors
Operated within a data-driven, high-efficiency production environment, consistently meeting quality and accuracy standards.
Followed detailed inventory and material handling protocols to ensure product flow and availability.
Collaborated with cross-functional teams to identify process improvements and reduce downtime.
Gained experience in following complex procedures, analyzing output, and ensuring consistency.
April 2018- January 2021
Guest Service Intern • Hilton Anatole
Managed scheduling and coordination of guest needs and special requests, ensuring accuracy and satisfaction.
Tracked guest feedback and contributed to reports on service quality and event success metrics.
Assisted with logistics for large events, coordinating resources and timelines.
Utilized MS Office tools to update guest records and event documentation.
CERTIFICATION
Microsoft Office Specialist (MOS) Certification
CPR & FIRST AID CERTIFICATION, American Heart Association, 2023