Customer Service Account Manager
Resume:
Dallas, TX *****
*********@******.***
Tyshanique Ramsey
www.linkedin.com/in/tyshanique-ramsey-683507246
SKILLS
Office administration Multi-line phone systems Customer service excellence Data entry and File management Scheduling and calendar management Microsoft Office Strong written and verbal communication Time management and organization Adaptability and problem-solving skills
EXPERIENCE
Milan Laser Hair Removal, Dallas — Client Specialist March 2024 - December 2024
● Manage office communications, including answering calls, emails, and directing inquiries to the appropriate department.
● Schedule appointments and maintain executive calendars, ensuring no conflicts and optimal time management.
● Oversee office supplies inventory and place orders as needed to ensure smooth office operations.
● Provide excellent customer service to clients and visitors, ensuring a positive company image.
A5 Experiential, Dallas — Account Manager
August 2022 - February 2024
● Interview prospective clients, and successfully trained new employees.
● Developed highly empathetic client relationships in, both, English and Spanish.
● Successfully conducted sales and marketing for Fortune 500 companies around the Dallas-Fort Worth Metroplex.
Malone’s Cost Plus, Dallas — Office Attendant
June 2021 - December 2021
● Assisted Spanish-speaking customers in processing payments, and sending and receiving money through Western Union transactions.
● Correctly organized and filed important office documents.
● Found the best solutions to customer issues, ensuring an overall satisfied shopping experience for customers.
EDUCATION
Lincoln High School, Dallas — Diploma
September 2020 - June 2021, Dallas
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