Service Representative Customer
Resume:
VICKY HAMPTON-McAlphin
**********@*****.***
Garland, TX 75042
OBJECTIVES :To build a long-term career with opportunities for career growth.
SKILLS • Patient care, Customer-oriented Financial analysis, Trustworthy companion Strong customer relations, Compassionate caregiver, Patient privacy,Excellent time management skills and Strong interpersonal skills
WORK HISTORY Customer Service Representative
(Call Center Agent) Advance Call Centers Technology -06/2020-Present
•Answer Multiple Phone Lines
•Process Claims
•Run Reports
•Handle Customers Complaints, Questions and Concerns
•Audit Accounts
Personal Care Aide Private Company/Individual 08/2007 – 06/2020
•Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
•Provide complete personal home care for elderly.
•Maintained clean, safe and well-organized patient environment.
•Provided safe mobility support to help patients move around personal and public spaces.
•Kept close eye on client vital signs, administered medications and tracked behaviors.
•Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
•Documented vitals, behaviors and medications in client medical records.
Administrative Assistant Advance America Lending Company 06/1999 – 07/2007
•Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
•Developed and updated spreadsheets and databases.
•Optimized customer’s financial strategies with clear advice.
•Set up and maintain customers loan files and coordinate incoming mail and documents.
•Process customer’s personal loan applications, File Papers Schedule Typing (50 Wpm) Process accounts payable using Asset Suite and Excel.
REFERENCES Stephanie Benton
504 Claremont
El Dorado, AR 71730
Adrain Sumler
2411 Nevada
El Dorado, AR 71730
Contact this candidate