Customer Service Animal Care

Jimena Hernandez

Phoenix, AZ ************@******.*** 480-***-****

Objective

Motivated with experience in hospitality and service. Skilled in multitasking, time management, and delivering excellent customer experiences.

Work Experience

Host & Server

Korean Kitchen – Phoenix, AZ Aug. 2023 – Feb. 2024

- Greeted and seated guests, ensuring a welcoming atmosphere.

- Managed reservations and waitlists efficiently.

- Provided attentive service, taking and delivering orders promptly.

- Handled cash and card transactions with accuracy.

- Maintained a clean and organized dining area.

- Assisted in resolving customer concerns to ensure satisfaction.

Volunteer Work

Zoo Volunteer

Phoenix Zoo – Phoenix, AZ 2024

- Assisted with animal care and habitat maintenance.

- Provided information and guided visitors.

- Supported educational programs and events.

Skills

- Strong multitasking and time management

- Customer service and communication

- Teamwork and problem-solving

- Adaptability in fast-paced environments

Languages

Fluent in English and Spanish

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