Administrative Support Customer Service
Resume:
Da'Jsha Bell
Administrative Support Professional
Dallas, TX 75216
************@*****.***
Administrative Support Professional with over 6 years of experience excels in project management, customer service, and effective communication. Proven track record of enhancing team efficiency and client satisfaction through innovative solutions and exemplary administrative support, including a 20% improvement in project completion rates at Deloitte and a 40% increase in program engagement at Inspiring Tomorrow's Leaders. Eager to leverage skills in time management, data entry, and industry research to contribute to team success and achieve organizational goals.
Employment history
Aug 2022 - Present
Executive Coordinator
Deloitte at Dallas, TX
Coordinate and provide support for a collective group of clients by applying advanced technical skills and business applications to share and complete work as a team in a seamless, efficient manner. Help advance, implement, and achieve client objectives and desired outcomes; use business and subject matter expertise to provide practical and relevant ideas and insights.
Deliver exceptional administrative support and customer service in a team-based environment; adapt methods and behaviors to effectively engage and accommodate client styles and preferences. Led initiatives at Deloitte that improved project completion rate by 20%, demonstrating strong leadership and problem-solving skills. Revamped client support protocols, boosting efficiency and satisfaction. Jun 2019 - Jul 2022
Program Coordinator
Inspiring Tomorrow's Leaders at Dallas, TX 75247
Schedule leadership and partner meetings
Review program applications to identify, vet and recommend optimal candidates Led initiatives to empower young adults, achieving a 40% increase in program engagement. Work alongside CEO to formulate new training strategies Assist senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
Jun 2018 - May 2019
Cashier
Walmart at Dallas, TX 75211
Efficiently processed transactions, elevating customer satisfaction and maintained a clean and orderly checkout area. Provided supportive customer interactions, handling queries with patience and understanding. Engaged with a diverse clientele and provided exceptional customer service. Fostered an inviting checkout experience, anticipating customer needs and streamlining service. Boosted customer loyalty by offering rapid, friendly checkout service. Skills
Project Management Customer Service
Time Management Communication
Data Entry Industry Research
Recruitment Scheduling
Teamwork Organization
Detail-oriented Collaboration
Strategic Planning Adaptability
Education
Aug 2015 - May 2018
High School Diploma: Business
DeSoto High School at DeSoto, TX
Internships
Mar 2018 - Jun 2018
Recruiter
Impact Institute at Dallas, TX
Updating employee databases, gathering payroll data, screen application and select qualified candidates. Schedule interviews; oversees preparation of interview questions and other hiring and selection materials. Relationship Building
Communication Skills
Analytical Skills
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Languages
English
References
Hazel Davis
********@*****.*** 972-***-****
Paula Sullivan
*********@*******************.*** 214-***-****
Sheila Marks-Jolivette
****************@******.*** 214-***-****
Native
Inspiring Tomorrow's Leaders Impact Institute
American Virtual Cloud Technologies
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