Patient Care Office Manager

Tammy Edgerton

**** * ******* **. **** ***, North Aurora IL, 60542,

*****.********@******.***

Summary

Dedicated and experienced professional with a strong background in nursing office management, and insurance underwriting. Adept at providing compassionate patient care, managing healthcare operations, conducting detailed insurance account reviews. Excellent organizational, communication, and problem-solving skills.

Experience

Underwriting Assistant

Arthur J. Gallagher

2010 – Current

Conducted peer reviews of business insurance accounts, ensuring accuracy and compliance

Analyzed insurance policies and provided support to underwriting team for decision-making

Assisted with documentation and communication with clients and insurance carriers

Developed and maintained databases to track underwriting activities

Collaborated with team members to enhance workflow and meet deadlines efficiently

Office Manager

Female Health Care Associates, Naperville IL

1998 – 2004

Oversaw daily office operation, ensuring seamless functionality and efficient patient care

Managed staff schedules, coordinated appointments, and handled patient inquiries

Ensured compliance with healthcare regulation and maintained confidential patient records

Streamlined administrative processes to improve operational efficiency

Trained and supervised office staff to maintain high levels of service quality

School Nurse

Hoover Wood, Batavia IL

2019 – Current

Delivered comprehensive nursing care to students, including first aid, health assessments, and chronic condition management

Maintained accurate health records and collaborated with school staff to ensure student well-being

Provided health education and promoted healthy lifestyle practices amount students and faculty

Supported the development and implementation of health policies and emergency procedures

Acted as a liaison between families, healthcare providers, and school personnel to address student health needs

Certifications

Registered Nurse (RN)

CPR Certified

Education

Highland Community College

Freeport, IL

Associate’s degree in science (1998)

Degree in Nursing (1998)

Skills

Patient care and health assessments

Office management and staff coordination

Insurance account peer review and compliance

Strong organizational and multitasking abilities

Excellent communication and interpersonal skills

Proficient in healthcare and office management software

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