Customer Service Business Administration
Resume:
STARR CUNNINGHAM
**** **** *****, ******* **. ***35
****************@*****.***
OBJECTIVE
To contribute and develop internal processes and procedures to fit the needs, growth, and mission of the organization. While gaining knowledge of other administrative aspects. SKILLS & ABILITIES:
Skills: Microsoft Office Suite (Word, PowerPoint, Excel), Excellent Customer Service, Problem Solving, Time Management, Point of Sale Operations/Cashier, Examining documents for adequacy when notarizing, submitting claims for customers, reviewing invoices and receipts for accuracy / detailed information, Editing /Grammatical Skills and Public Speaking Abilities: Flexibility, Quick Learner, Creative Writing, and knowledge of company policies EXPERIENCE
May 6, 2022 - Present Center Customer Service Associate The UPS Store (Full-Time)
Employer: Rhonda Griffin
Duties include the following:
● Notarizing various documents
● Printing, faxing, copying, scanning & fingerprinting for customers
● Sorting incoming mail & packages
● Processing inbound/outbound shipments per invoices/receipts
● Providing customer service support to address customers inquiries & concerns via phone or in person.
● Utilizing various means of technology to process customer requests.
● Updating and sorting electronic files for audits
● Work and communicate with a team of 8
● 32 hours per week
Aug. 20, 2020 – May 6, 2022 Cashier
Long John Silver (Part-Time)
Employer: Linda Smith
Duties include the following:
● Served as a front-end & drive thru point-of-sale (POS) cashier.
● Maintained front lobby and front-end maintenance.
● Engage with customers to address issues & concerns.
● Responsible for counting registers at the clock in & clock out times.
● Worked & communicated with a team of 15.
● 25 hours per week
July 6, 2020 – August 8, 2020 Food Distributor
The Training Source INC./SYEP
Worked for the Summer Youth Employment Program for Prince George’s County. Three-week employment opportunity consisting of distributing food to those in need during the height of the COVID-19 pandemic. Duties include the following:
● Unloading trucks of various food items.
● Sorting individual food items
● Distributing bags/boxes of food
EDUCATION & CERTIFICATIONS
January 2025 Bachelor’s degree in Business Administration University of Maryland Global Campus
Online courses to finish completing the full 120 credits needed to obtain a Bachelor’s degree in Business Administration.
Expected graduation: May 2027
December 2023 Associate of Science in Business Administration With Honor Prince George’s County Community College, Largo, MD 20774 Degree received January 2024.
Completed 60 credit hours with a cumulative GPA of 3.5 studying a rigorous curriculum in Business Administration.
May 2023 Notary Public
State of Maryland
Commission granted by Secretary of State on May 4, 2023.
● Witnessing signatures
● Legal Document Certification
● Affidavits
● Background Checks
● Wills
● Waivers
● Release of Information
● Letters
May 2020 High School Diploma
Eleanor Roosevelt High School, Greenbelt, MD 20770 Completed the College Career Research & Development track with a senior year cumulative GPA of 3.5.
● Honors English (2017-2020)
● Honor Roll (3rd Quarter) – 3.0 GPA
● Basic Sculpture & Design (2018-2019)
● Student Assistant to Testing Coordinator
VOLUNTEER/MENTORING
February 2012 - Present Volunteer/Mentor
New Jerusalem Baptist Church
Serves as a volunteer & mentor.
● Mentoring young adults & youth
● Assisting with gardens for the external part of the facility
● Cleaning and organizing the facility.
● Assist & prepare for the annual community activities. Thanksgiving & Christmas Baskets
● Created & Managed youth activities for the 2023 Women’s Community Day event.
June 2013 Volunteer
Greenbelt Environmental Service
Served as a volunteer
● Gardening at the Windsor Green Community Center
● Repairing damaged fences along the corridor of Buddy Attick Park
● Frequently engaged in conversations with environmentalists & discussed the dangers of ticks near the Greenbelt Dog Park EXTRACURRICULAR ACTIVITIES
2009-2019 Girl Scouts
● Performing & serving food at various senior homes
● Obtained indoor & outdoor resource skills
● Participated & interacted in group activities
2017-2019 Captain
Greenbelt Lady Raiders Cheerleading
● Captain (2018-2019)
● US Finals Champions 2017, 2018 & 2019
● 2018 & 2019 US Finals Division Grand Champion
● 2018 & 2019 Cheer Starz National Champion
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