Product Designer
Resume:
Paul Omotayo
Lagos
**************@*****.***
PERSONAL STATEMENT
Experienced and innovative Founding Product Designer with over 5 years of proven expertise in conceptualizing and crafting exceptional user-centered design solutions. Proficient in leading cross-functional teams, fostering creativity, and driving projects from ideation to successful execution. Adept at combining design principles, user feedback, and emerging technologies to create impactful products that elevate user experiences. SKILLS
● Web & Mobile Design
● Design QA
● User Interface & User
Experience Design
● Research & User Testing
● Figma & Adobe Suite
● User Research
● Usability Testing
● Information Architecture
● Wireframe & Flows
● Research Writing
● Customer Service
● Leadership & Coaching
● Admin & API Dashboard
Design
WORK EXPERIENCE
2021-Present Gamp, Founding Product Designer
● Drove the complete design journey of an intuitive customer app, incorporating UI Design, UX design and user research methodologies, resulting in an exceptional NPS Score of 83.33. This involved creating wireframes and user flows, prototyping solutions, conducting A/B testing to validate design decisions, and contributing to the overall Design Systems, showcasing a successful fusion of user centric principles and customer satisfaction.
● Crafting and articulating a coherent design vision and strategy that aligns seamlessly with overarching product and business goals.
● Achieved a significant milestone by designing an innovative user flow that streamlined the collection of customer videos, leading to accelerated approval times, ultimately reducing the device linking process duration from 2 days to just 1 hour.
● Pioneered the design of the gamp Standard feature, empowering businesses to effortlessly offer their customers a personalized interface without the complexities of individual design creation. Streamlining the process into a few simple clicks, this innovation eliminates the need for businesses to craft their own designs while enhancing user engagement.
● Instrumental in orchestrating the design of a seamless onboarding process for a continually growing user base of over 8000 active users, ensuring an intuitive and efficient experience that drives user engagement.
● Drove a revolutionary iteration of the website's claim initiation process, resulting in a frictionless customer experience and effortless accessibility to assistance & support.
● Guiding and nurturing a team of designers, worked with the engineering team, offering direction, constructive feedback, and unwavering support to ensure the consistent delivery of top-tier design outcomes. 2020-2021 The Bulb Africa, Product Designer
● Strengthened a freshly established partnership with MacTay by delivering enhanced Employer's dashboards featuring aligning functionalities crucial to the partnership's strategic objectives.
● Achieved a substantial enhancement in the company's conversion rate driving it to an exceptional benchmark of 35%, while maintaining a focus on delivering quality outcomes by designing intuitive user flows.
● Sequel to the design of a seamless and elegant placement test portal for the assessment of prospective students’ background knowledge on implicated courses of interest.
● Collaborated closely with cross-functional teams, including product managers, engineers, marketers, and user researchers, to create cohesive and effective product solutions. 2019-2020 Freelance, Product Designer
● Successfully established and maintained clear and progressive communication with top experts-engineers, lead designers and product managers- as well as sealing relevant partnerships required for flawless deliveries and satiated user experience.
● Understanding client requirements, project goals, target audience, and project scope to align design solutions with client objectives.
EDUCATION
2015-2021 – Pharmacy (B.Pharm)
University of Ibadan
TOOLS
Figma, Sketch, HTML, CSS, Trello, Hotjar, Google analytics, Miro, Adobe XD, Adobe Illustrator, Adobe Photoshop, Webflow, Notion, Loom, Jira, Mixpanel.
PROJECTS
● gamp (PERSONAL, RETAILER & BUSINESS) app - 2024/2025
● gamp 2.0 (website, retailer app, admin app, user app) (2023)
● gamp 1.0 (website, user app, admin app, gamp API) (2022)
● gamp website (beta), gamp user app (beta), gamp admin app (beta), Pace employer app
● Next Gen placement test portal, email templates & admin dashboard system, Tab Logistics banner & promotional ads (2020)
● Sickle Cell Anemia Cameroon website, Government Waste Management app, Tab NG website (2019) CERTIFICATES
● Advanced Figma – Figma Academy (2023)
● Dive into UX Designs – Open Classrooms (2019)
● UI/UX Design – Bring Your Own Laptop (2019)
● Fundamentals of Digital Marketing – Google Digital School for Africa (2018)
● Computer Hardware Troubleshooting – Classic Systems Infotech (2014)
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