Behavioral Health United States

Contact

***-*** ********* ******

# **

201-***-**** (Mobile)

***************@*****.***

www.linkedin.com/in/keshia-cajuste

(LinkedIn)

Top Skills

Customer Relationship Management

(CRM)

Planograms

AutoCAD

Languages

Haitian Creole (Native or Bilingual)

Spanish (Limited Working)

Honors-Awards

Honor Roll Society

Honor Roll Society

New Jersey Seeds Receipt

Keshia Cajuste

STUDENT

Newark, New Jersey, United States

Summary

My expertise in engaging with diverse populations is elevated by my proficiency in Haitian Creole and Spanish, ensuring comprehensive care that transcends language barriers. We celebrate each milestone alongside our clients, affirming our commitment to empowering them with essential life skills and fostering an environment conducive to positive behavioral transformation.

Experience

Essex County College

Cooperative Education Student

October 2024 - Present (6 months)

Newark, New Jersey, United States

Sunshine Advantage

Behavioral Health Technician

October 2023 - February 2025 (1 year 5 months)

United States

-Provided direct support and therapeutic interventions to individuals with behavioral health needs, fostering a positive and supportive environment.

-Assisted in developing and implementing individualized treatment plans in collaboration with healthcare professionals.

-Monitored client progress, documented behavioral observations, and reported findings to clinical supervisors.

-Facilitated skill-building exercises to enhance social, emotional, and cognitive development.

-Provided crisis intervention and de-escalation techniques to ensure a safe and structured environment.

-Educated clients and families on coping strategies, mental health resources, and self-care techniques.

-Maintained detailed case notes, documentation, and reports in compliance with HIPAA and organizational standards.

-Conducted training sessions to improve communication, problem-solving, and social skills among clients.

Page 1 of 7

-Coordinated with multidisciplinary teams, including therapists, case managers, and educators, to support holistic care.

-Utilized Microsoft Office and managed electronic health records (EHR) for accurate documentation and reporting.

-Provided administrative support, including receptionist duties, scheduling, and handling client inquiries.

-Demonstrated strong interpersonal, communication, and leadership skills to support individuals in their behavioral health journey.

-Managed care coordination, ensuring seamless integration of services between providers and clients.

Bright Achievements

Behavioral Health Technician

February 2024 - January 2025 (1 year)

United States

-Provided direct support to individuals with behavioral and developmental challenges, implementing evidence-based interventions.

-Assisted in developing and executing individualized behavior plans in collaboration with therapists and healthcare professionals.

-Monitored client progress, documented behavioral observations, and reported findings to clinical supervisors.

-Utilized strong communication and analytical skills to assess client needs and adapt intervention strategies accordingly.

-Facilitated social, emotional, and cognitive skill-building exercises to promote independence and well-being.

-Applied problem-solving techniques to de-escalate challenging behaviors and ensure a safe, structured environment.

-Maintained detailed case notes and documentation, ensuring compliance with company policies and HIPAA regulations.

-Collaborated with families, caregivers, and multidisciplinary teams to provide comprehensive behavioral support.

-Demonstrated teamwork and adaptability in remote work settings, maintaining engagement and support for clients.

USA Sport Group

Event Coordinator

August 2024 - October 2024 (3 months)

Newark, New Jersey, United States

-Organized and led parent and me classes teaching 18 months to 3-year-olds basics of soccer and other sports activities.

Page 2 of 7

- Coordinated sports games for children, fostering a fun and educational environment.

-Developed and implemented engaging curriculum to enhance children's motor skills and teamwork

abilities.

-Planned, organized, and executed sports-related events, ensuring seamless coordination and logistics.

-Managed event timelines, vendor communications, and venue arrangements to ensure smooth operations.

-Assisted in marketing and promotional efforts, utilizing social media, email campaigns, and community outreach to increase event participation.

-Coordinated with coaches, staff, and volunteers to facilitate engaging and well-structured sports programs.

-Developed and maintained registration systems, ensuring accurate participant information and smooth check-in processes.

-Provided on-site support, troubleshooting issues, and ensuring a positive experience for all attendees.

-Managed budgets, processed invoices, and tracked expenses to optimize event efficiency.

-Collected and analyzed post-event feedback to improve future event planning and execution.

-Fostered strong relationships with sponsors, partners, and community organizations to enhance event success.

-Demonstrated excellent communication, problem-solving, and organizational skills in a fast-paced environment.

Robert Half

Ocean Export Coordinator

October 2022 - February 2023 (5 months)

Newark, New Jersey, United States

Contractor working for DBSCHENKER

-Managed the end-to-end coordination of ocean export shipments, ensuring compliance with international trade regulations and company policies.

-Prepared and processed export documentation, including bills of lading, commercial invoices, and certificates of origin, to facilitate smooth customs clearance.

-Communicated with carriers, freight forwarders, and clients to track shipments and provide real-time status updates.

-Coordinated booking arrangements, container allocations, and logistics schedules to meet customer deadlines.

Page 3 of 7

-Utilized Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) to generate reports, maintain records, and streamline export operations.

-Ensured data accuracy in logistics databases, managing data entry, invoicing, and filing for seamless workflow.

-Assisted in resolving shipping discrepancies, delays, and documentation issues to prevent supply chain disruptions.

-Provided administrative support, including receptionist duties, customer service, and sales operations assistance to optimize team productivity.

-Maintained strong relationships with internal teams and external stakeholders, demonstrating exceptional communication, problem-solving, and multitasking skills in a fast-paced environment.

-Supported project management initiatives by analyzing shipping trends, improving logistics efficiency, and enhancing operational workflows. Panoramic Solutions (Now Genuent, LLC)

Support Specialist

February 2022 - October 2022 (9 months)

Jersey City, New Jersey, United States

-Provided technical and administrative support, troubleshooting issues and ensuring seamless operations across multiple departments.

-Managed data collection, entry, and database organization, ensuring accuracy and efficiency in reporting.

-Assisted with cash collection, invoicing, and financial record-keeping, maintaining compliance with company policies.

-Utilized Microsoft Office Suite (Excel, Word, Outlook) to generate reports, organize data, and facilitate workflow.

-Delivered customer support and retention services, addressing inquiries, resolving issues, and ensuring client satisfaction.

-Applied SQL and Trade 360 for data management, assisting with system updates and operational improvements.

-Handled office administration and receptionist duties, including scheduling, correspondence, and document management.

-Demonstrated multitasking, problem-solving, and time management skills in a fast-paced, high-volume environment.

-Collaborated with internal teams to enhance operational efficiency through project management and process improvements.

-Provided phone etiquette and communication support, ensuring professional interactions with clients and stakeholders.

Stepping Stones Child Development Centre

Page 4 of 7

Teaching Assistant

January 2019 - February 2022 (3 years 2 months)

Hillside, New Jersey, United States

-Assisted lead teachers in planning and delivering engaging lessons tailored to early childhood development.

-Supported classroom management by reinforcing positive behavior, maintaining a structured environment, and assisting with conflict resolution.

-Provided one-on-one and small-group instruction to reinforce learning concepts and assist students with diverse needs.

-Utilized strong communication and problem-solving skills to foster a supportive and nurturing learning environment.

-Assisted with administrative tasks, including attendance tracking, grading assignments, and maintaining student records.

-Managed data entry and database organization, ensuring accurate documentation of student progress.

-Demonstrated multitasking and time management by efficiently balancing classroom duties, lesson preparation, and student supervision.

-Engaged in parent-teacher communication to provide progress updates and reinforce learning at home.

-Developed soft skills, including patience, adaptability, and teamwork, essential for fostering student success.

-Applied Microsoft Office (Word, Excel, PowerPoint) for lesson planning, documentation, and correspondence.

Nordstrom

Salesperson

August 2019 - December 2019 (5 months)

Short Hills, New Jersey, United States

-Delivered exceptional customer service, assisting clients with product selection, styling advice, and personalized recommendations.

-Maintained in-depth knowledge of merchandise to provide accurate product information and drive sales operations.

-Processed transactions, invoicing, and returns, ensuring a smooth checkout experience while maintaining accuracy.

-Utilized strong communication and phone etiquette to engage with customers and address inquiries efficiently.

-Demonstrated multitasking and time management by balancing customer interactions, restocking, and merchandising.

-Applied sales management techniques, upselling and cross-selling products to maximize revenue and meet sales targets.

Page 5 of 7

-Resolved customer concerns and complaints, enhancing customer experience and retention.

-Collaborated with team members to ensure efficient store operations and uphold Nordstrom’s reputation for excellence.

-Managed data entry and inventory tracking, ensuring product availability and accurate sales reporting.

-Developed problem-solving and analytical skills to quickly assess customer needs and recommend solutions.

DISTRICT 1199J TRAINING &

Administrative Assistant

January 2007 - January 2011 (4 years 1 month)

-Prepared complex reports for managed care organizations, ensuring full compliance with agency requirements and strict deadlines.

-Designed and delivered training sessions for local businesses and associations, educating clients on available development opportunities.

-Communicated medical concepts to patients using simplified terms to enhance understanding.

-Managed administrative tasks including filing, faxing, answering phones, sending mail, and creating flyers/memos.

-Operated office equipment such as fax machines, copiers, phone systems, and computers to streamline daily tasks.

-Scheduled appointments and maintained accurate office calendars for smooth workflow.

-Organized and maintained files, ensuring quick retrieval of critical documents.

-Answered incoming calls and assisted callers with inquiries, ensuring excellent customer service.

-Replied to correspondence and completed necessary forms in accordance with company procedures.

-Tracked and logged incoming calls to maintain records of communications.

-Managed office supplies to ensure the team had necessary resources.

-Quickly adapted to new software programs, demonstrating strong technical skills in Microsoft Office, SQL, and data management.

-Utilized project management and problem-solving skills to enhance office efficiency.

Ann Taylor

Salesperson

April 2007 - December 2007 (9 months)

Short Hills, New Jersey, United States

Page 6 of 7

-Provided exceptional customer service, assisting clients in selecting clothing and accessories tailored to their needs.

-Maintained extensive product knowledge to effectively suggest styles and enhance the shopping experience.

-Processed sales transactions, returns, and exchanges, ensuring accuracy and efficiency.

-Met and exceeded sales goals through strong interpersonal skills and customer engagement.

-Assisted with visual merchandising, arranging displays to attract customers and maximize sales.

-Handled inventory management, restocking products and ensuring accurate record-keeping.

-Collaborated with team members to create a positive shopping environment, focusing on customer satisfaction.

-Utilized Microsoft Office and point-of-sale (POS) systems to complete transactions and track sales data.

-Developed strong problem-solving skills, resolving customer concerns quickly and professionally.

-Strengthened time management and multitasking abilities in a fast-paced retail environment.

Education

Essex County College

Associate's degree, Registered Nursing/Registered Nurse · (October 2024 - June 2026)

Los Angeles Film School

Bachelor's degree, Screenwriting And Film · (September 2024) Hillside High School

High School Diploma · (September 2004 - April 2007) University of the People

Bachelor's degree, Business Administration and Management, General · (July 2024)

Page 7 of 7

Contact this candidate