Business Analyst Team Leader
Resume:
ANTHONY WILLIAMS
BUSINESS ANALYST
CONTACT
*********@*****.***
PROFILE
Outgoing and ambitious college graduate eager to utilize my 3+ years in the Business Analyst/ IT field, with experience being a team leader. I hope to use what I have learned (and will learn) to make an impact in the company and build strong business relationships with those around me. I have also had experience using automation, and writing scripts in Python, as well as Testim, writing business requirements, ServiceNow experience. SKILLS
Requirements writing
Python experience
Testim experience
Great at teaching
Excellent communication
Multitasking abilities
Management Experience
Month End Experience
EXPERIENCE
RISC (Recovery Industry Services Company)
September 2020- May 2021
Business Analyst
Handled customer/ vendor requests that came in via email, reviewed insurance polices/ verified them, trained new hires. Zwicker & Associates
May 2021- Feb 2022
Service Operator
Took customer payments, Handled customer complaints/ requests, trained new hires.
Millennial Specialty Insurance
Feb 2022- Current
Business Analyst/ Co-Lead Analyst
Lead my team by monitoring their progress/ assigning out daily tasks, made Python scripts for automation, made Testim scripts for automation, wrote out User Stories, Spikes, One-Offs, among others in ADO, handled client requests daily, trained new hires and my team, tested different policies within VIP, tested white label sites, in charge of giving access to the VIP internal system. I also do the month end reports monthly.
We Do Snacks Vending, LLC
Nov 2023- Current
Owner
I currently own a vending machine business where I restock, maintenance the machines, handle customer requests/ issues. EDUCATION
Hillsborough Community
College
Graduated in 2022
AA in Business
Administration
Colorado State University
Expected to graduate at
the start of 2026.
BA in Business
Management
Contact this candidate