Customer Service Store Manager

Adrien Parker

Houston, TX ***** • 832-***-**** • ***********@*****.***

Professional Summary

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.

Skills

Customer relations

Time management

Store opening and closing

Hiring and training

POS systems

Employee scheduling

Staff management

Inventory counting

Work History

Assistant Store Manager, 12/2024 to Current

NTB-National Tire & Battery – Houston, TX

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Shift Lead Manager, 05/2023 to 12/2024

Chick Fill A – Shreveport, LA

Cooperated with coworkers to improve customer experience and manage storefront.

Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.

Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.

Carhop Server, 01/2022 to 05/2023

Sonic – Shreveport, LA

Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.

Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.

Handled cash transactions accurately, providing correct change and processing credit card payments securely.

Education

High School Diploma: 05/2023

Southwood High School - Shreveport, LA

Contact this candidate