Retail Sales Customer Service serving
Resume:
FG
OBJECTIVE
My objective is to obtain a clerical position where I can utilize the skills I have learned, and continue learning new skills as I grow professionally.
SKILLS
Able to work in a fast-paced environment
Can resolve customer/client complaints when needed
Effective written and verbal Communication Skills
Customer Service Metrics
Microsoft Word, Excel and PowerPoint
Data entry
Transferring calls
Handling high call volume
FALENCIA GARRETT
CUSTOMBER SERVICE/RETAIL SALES
*****************@*****.***
EXPERIENCE
FILE CLERK
HOOVER SLOVACEK- 2023-2024
Uploads digital files and data. Organizes and archives records and documents. Makes copies of paperwork and distributes as needed. Retrieves data and files for other departments and personnel. Uses alphabetical and numerical systems to organize paper and electronic records documents.
RETAIL SALES
WINDSOR – 2022-2023
Responsible for new inventory, cleaning and organizing the store. I also kept the window mannequins styled in the latest fashions. I helped customers with special occasion attire and worked as a cashier when needed.
RETAIL SALES
Q STORE – 2022-2023
Responsible for keeping the store organized, restocking and checking new inventory.
TEAM MEMBER
WHATABURGER – 2020-2022
As a Team Member I was responsible for taking customer orders, working the register, food preparation and answering any customer questions or concerns.
EXPEDITOR
CHEDDARS – 2020-2021
As a food expeditor I was responsible for making sure the prepared food was placed on the server’s tray in a timely manner. This position provided the opportunity to gain time management and customer service skills.
VOLUNTEERING
2012-2019
Before Covid I was an active volunteer in the community. I have had the opportunity, beginning at a very young age, to volunteer at the Houston Food Bank where I helped sort incoming donated food, checked dates and packaging of each item. I have also volunteered with the local Houston Firefighter precinct where I helped set up remembrance flags for those firefighters that lost their lives in May of 2013. I’ve helped place flags at the graves of Veterans at the Veterans Memorial Cemetery for Memorial Day for several years. I have over 200 volunteer hours working with the HEB company and helping during natural disasters. Volunteering has always been a passion of mine.
EDUCATION
HIGH SCHOOL DIPLOMA – JUNE 2022
EMT Certification – JUNE - 2022
CPR Certification – NOVEMBER 2021
NATURAL DISASTER Certification – OCTOBER 2021
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