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Security Officer Customer Service

Location:
Miami, FL
Posted:
March 05, 2025

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Resume:

LAQUINANETTE S.S REVOAL

**** ****** ****

Pompano Beach, FL 33069

Phone (904} 428-6125

Email: *********************@*****.***

Client Quality Satisfaction Specialist Seeking a position that needs a organized and dependable candidate.

Successful at managing multiple priorities with a positive attitude, willingness to learn, and take on added responsibilities to ensure meeting team goals.

QUALIFICATIONS

● Class D Security License ● Class G Security License ● Dispatching

● Radio Communication ● Multiscreen

Surveillance

● Body Scanning

● Switchboard

Telephone Technique ● Oral & written

correspondence skills ● Patient Instruction ● Equipment Operation & Maintenance

● Cultural Awareness ● Medical Record

Keeping

● Bookkeeping

● Appointment

scheduling

● ICD-9 coding

● Insurance Processing ● Type over 70 wpm ● Computers

● Window Operating Systems

● Power Point

● Microsoft Word

● Microsoft Excel

● Customer Service ● Vital Signs

● Lab Procedures

● Assist with Exams ● Specimen Collection ● Fecal Occult Blood Testing

● X-ray

● Eye/Ear Irrigation ● Medical History

● Venipuncture

● Osha Training

● CPR/First Aid Training ● Medical Administration ● EKG/ECG and other lab procedures

● Visual Acuity

● Chart Plotting

● Instrumentation

● Injections

● ROM exercise

● Infection and Exposure Control

● Diagnostic Testing ● Hematology Testing ● Business perspectives ● Interpersonal

Relationships Groups ● Life Coping

● Effective Employee ● Employee Training ● Critical Thinking

● Community Service,

● Supplemental Topics

EXPERIENCE

Professional Security Officer

Allied Universal Security Services Jacksonville, FL 2002/11-Current ● Checked and verified photo identification of persons entering and exiting facility too eliminate unauthorized visitors facility access

● Wrote detailed reports on property damage, theft presence of unauthorized persons and unusual incidences

● Greeted/ Navigated clients, guest, and vendors professionally and courteously to cultivate welcoming atmosphere while making safety a top priority

● Executed security rules/procedures, calmly/promptly escorted non-compliant individuals out of building ● Patrolled and monitored premises in Company by foot

● Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices

● Performed trained security tactics throughout various Positioning post in TIAA Bank, personally escorted clients to ensure safety and well being

Professional Security Officer

First Coast Security Jacksonville, FL 2002/01-Current

● Performed various trained security tactics throughout Edward Ball Building, State Attorney Office, Tax Collectors Office, City Hall, various medical, educational facilities and official garages

● Greeted/ Navigated clients, guest, and vendors professionally and courteously to cultivate welcoming atmosphere while making safety a top priority

● Acted quickly during emergency situations to reduce opportunity for damage and injury ● Operated handheld metal detector and other surveillance devices to screen individuals entering facility ● Issued access cards to authorized personnel to monitor access points

● Oversaw credentialing activities for all employees, contractors and consultants

● Monitored property and investigated areas of suspicion

African Braid Specialist

Rainbow Candii Jacksonville, FL 1996/3-Current

● Cultivated relationships with key vendors and industry influencers to create positive brand experiences ● Incorporated Product changes into marketing messages to drive customer engagement and maximize profits

● Used Various social media platforms for media and blogger outreach

● Perform a variety of African Braid and Loc extension/or non extension hairstyles

● Provide excellent customer satisfaction

The Dept.Of Nationwide Relief

Chief Executive Officer Jacksonville, FL 2001/3-Current

● Non-profit organization that researches and refers resources that works to assist people with a need in various areas of life

● Negotiate terms of business acquisitions to increase business base and solidify market ● Coach and guide senior managers to improve employee job satisfaction and achieve higher performance levels

Eastside Family Practice, Jacksonville, FL 2010/7-2010/9

● Develop key operational initiatives to drive and support substantial business growth Medical Assistant Extern

● Greet and register patients

● Maintained supplies and equipment

● Prepared examination rooms

● Assisted physicians with vital signs and diagnostic testing

● Minor laboratory testing and EKG

● Injections

● phlebotomy procedures

● maintained Infection Control Procedures.

Shift Manager

Taco Bell

Jacksonville, FL 2000-2001

I carried all duties of a Shift Manager for Opening and Closing

EDUCATION

Broward College, Fort Lauderdale, FL Registered Nursing 2024-current

Broward College, Fort Lauderdale, FL Lean Six Sigma Green Belt 2024-2024

Jersey College School of Nursing, Jacksonville, FL Registered Nursing 2016-2017

Southeastern College, Jacksonville, FL Practical Nursing 2013-2015

Sanford Brown, Jacksonville, FL Medical Assistant 2010-2012

Concorde Career Institute, Jacksonville, FL Medical Assistant Diploma 2010-2010

Forward March National Guard Armory Interdisciplinary Studies 2001-2002

Desi Career Training Business Administration And Management 2001-2001

Middle Georgia State University Certified Nursing Assistant 1998-1998

Clark Atlanta University HAZMAT Construction Engineer 1997-1997

Atlanta Job Corps Highschool Diploma 1996-1996

Awards and Recognition

President Award for maintaining a 4.0 GPA

Dean’s List

Founder ‘The Department of Nationwide Relief’, a non-profit that refers resources to people in need

Volunteer and Community Service: Hands on Depot, Teacher’s Depot, HIV/AIDS Awareness, Susie Tolbert Elementary, Highlands Elementary

References available upon request



Contact this candidate