Assistant Manager Administrative

MARIA JUDITH ALCANTARA

*** ***** **. ********, ** 77515, 281-***-****, *******************@*****.***

PROFESSIONAL SUMMARY

Seeking employment as an Executive of housekeeper/ assistant MG housekeeping. Department Banquet captain/assistant manager. Assistant manager or manager at nightclub business or administrative assistant in the medical field. Caregiver/Provider.

Experienced development executive with more than 30 years of experience and reliable professional, in the hospitality field. As Housekeeping's and banquets department. Team leadership, and business growth and expansion. Professional with planning and organizational skills that balance work, of technical expertise, team support and ad-high responsibilities in a timely and professional manner. Dynamic entrepreneur who utilizes creativity, business leadership.

Teamwork to design and execute solutions that creates customer value. Effectively communicator with ability to create and design and production support to lead the delivery and implementation of mission-critical [policies of the company. Knowledge's in night club business.

As well ample experience as caregiver provider.

SKILLS

Emails Software (Outlook, Thunderbird, etc.) • Internet Browser (Internet Explorer, Firefox, etc. Internet Browser (Internet Explorer, Firefox, etc.) Peripheral Devices (Scanners, Printers, Presentation Software (PowerPoint, Flash, etc.) Spreadsheet Software

Housekeeping; Hotel/Motel Florida, Caregiver/Provider.

EXPERIENCE

August 2017 – Current

Caregiver provider/sitter Progressive New Era Healthcare Houston, TX

Work in the home and help the clients with daily activities, such as bathing and bathroom functions, grooming, cooking and some housework, shopping with and for the client groceries, help clients make and keep appointments with doctors, remains them to take the medicine.

Helping residents with transportation and serves as a companion for their clients.

Caregiver provider/sitter.

June 2019 – June 2020

The Park At Bay Area Senior Living 5000 Space Center Blvd, Pasadena, TX 77505

Caregiver and sitter to residents with Alzheimer and dementia, as well hospice patients supplying medicine and passing medicine to patients in the hour’s doctors prescribe, also doing narcotics inventory every shift change, checking and changing residents every two hours, helping with activities, such as bathing and bathroom functions as needed.

October 2018 - February 2019

Preston Senior Living League City, TX • Work in the facility with residents with Alzheimer and dementia, with daily activities, such as bathing and bathroom functions, grooming, and some housework, helping residents with transportation and serves as a companion for the residents.

June 2016 - January 2017

Garrett Manor Retirement Community Hot Springs, AR Work in the facility with Mrs. Mark as private caregiver and sitter, helping her with daily activities, such as bathing and bathroom functions, grooming, and some housework, cooking as well and remaining her to take her medication at the correct time, helping her with transportation and serves as a companion.

Executive of Housekeeping

May 2016 - December 2016 Baymont Hotel and Suites Hot Springs, Arkansas

As executive housekeeper I was responsible Director for supervising the maintenance and housekeeping staff and answers to any problem associated with housekeeping. Their work involved the actual day-to-day cleaning duties, but just overseeing them.

As executive housekeepers I have a highly responsible, as they directly deal with the hygiene and health issues, as manager I have to keep a watch on the housekeepers' work and see to it that they meet the management's standards.

Performed general housekeeping supervisor and duties as: Payroll, scheduling staff and stand meetings on daily basis.

As executive housekeeper I directs and controls the work of the building's maintenance staff., also maintains a cleaning schedule and assigns duties to each staff member and ensures that all the assigned tasks are completed well in time.

Assisting the staff according to the cleaning requirements and are apprised of everything that is happening within the department, as the executive housekeeper not only supervises the housekeeping staff, but also manages the budget of the department.

I keep a record of the purchases and usage of housekeeping products, salaries, and maintenance expenses of the department. also work as a part of the management team and are responsible of providing all the updates going within the housekeeping department.

I also was responsible of hiring new staff whenever necessary, providing then the necessary and proper training to the newly recruited staff and assign them work accordingly. I also even take necessary disciplinary and firing actions against the housekeeping staff.

I'm prepared to handle high levels of staff turnover, I possess strong organization and management skills. As well as the ability to communicate with a wide range of people... Answered phones, fill reports, respond to the guest request, concerns and problems to ensure guest satisfaction. Log items into the lost and found and answer inquires to maintain controls and ensure guest satisfaction. Recommends and implement procedural changes.

I also carry out auditing and assessing of how well the department is functioning and undertake necessary points for improvement. Time management is another major responsibility of an executive housekeeper, I must ensure that the all the housekeeping tasks are performed well in time and no complaints shall be encountered regarding any housekeeping work.

Assistant Manager of Banquets Department

May 2016 - April 2017 HHS Hilton Hotel and Spa Hot Springs, Arkansas as Banquet assistant manager I help to prepare the events, doing the set-up, server- cleaning before and after the events.

Ensure that all lights were off and all the doors are look after each event.

Helping to prepare and served the liquor bar.

Executive of Housekeeping

March 2008 - November 2011 Crowne Plaza Houston Near Reliant - Medical Houston, TX Responsible for directing a housekeeping department. Established standards and procedures for the housekeeping staff. Improve an employee's chances of organizations with large cleaning staff 80 +. Responsible direct to lead the control of the building's maintenance staff. Developed a cleaning schedule and assigned specific responsibilities to each staff member to ensure all tasks are covered.

Leading staff meeting as well stand meeting with manager of all departments.

Handle inventory at cost and labor control, purchasing orders, working close with the front desk and maintenance department. Inspect work performed to ensure that it meets specifications and established standards according to the company.

A large experience working at rodeo time in a property of 650 rooms, as well managed a crew of 80+ per day and learning how to handle and take decisions and each situation as well with employees and customers for customer's satisfaction.

Banquet captain

September 2008 - December 2010 Houston Marriott South at Hobby Airport Houston, TX

Managed all food and beverage for banquets, business meetings, and weddings. Managed a staff of 20+ people and ensured adequate resources were scheduled for each event. Performed clerical duties as needed. Liquor inventory, open and close operations as spreadsheets and captain reports.

Temporal Manager/ Housekeeping supervisor

February 2007 - July 2008 Hollywood Beach Marriott Hotel

Performed general housekeeping supervisor duties such as payroll, scheduling

staff and stand meetings. Answered telephones, filed records, assisted customers, and other clerical duties. Managed all food and beverage for banquets, business meetings, and weddings. Managed a staff of 20+ people and ensured adequate resources were scheduled for each event. Handled inventory function.

Banquet Captain

Radisson Hobby Airport Houston, Tx August 2005 - February 2006

My duties were making sure customers' food was served in a timely manner, bartender, and operated cashier. Liquor inventory and control, as well make money deposit after each event. Spreadsheet.

Head supervisor/Banquet ass. manager

Crowne Plaza = The Whitehall Houston Houston, TX February 2001 - December 2004

As assistant manager of housekeeping's oversees and directs housekeeping services overnights accommodation facility. Organized meetings room or reception areas.

Scheduled staff and events, stocked areas as needed and clerical duties.

EDUCATION

Oakland Park, Winter Garden, FL February 2007

Education Level: 1-year college, technical or vocational school Graduated: Yes

Training Jun 17, 2006 - Feb 20, 2007

Oakland Park Medical Billing and Coding Understanding Medical Billing and Coding, ICD-9 and CPT Coding. Status: Completed National License Occupational

CPR Certificate

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