Front Desk Medical Assistant

Meredith Gussy

*******@*****.*** PINELLAS PARK, FL, US 727-***-****

WORK HISTORY

Front Desk Specialist at Tampa General Medical Group

June 2020 - February 2025 (5 Years)

Work on Epic EMR Check patient in an out for appointments for two doctors Contact patients with answers to questions Give results after physician have looked over them and stated what the results are Open cash drawers daily for the day of appointments Take messages for patients for the medical assistants and physicians

Front Desk Reception at Advent Health Medical Group

March 2019 - June 2020 (1.5 Years)

Worked on Athena EMR Check patient in an out for appointments for one doctor Contact patients with answers to questions Give results after physician has looked over them and stated what the results are Open cash drawers daily for the day of appointments Take messages for patients for the medical assistants and physicians

Front Desk Reception Medical Assistant at Dr. Rashmi Nanda

March 2017 - June 2019 (2.5 Years)

Worked on E-clinical Works EMR Check patient in an out for appointments for one doctor Contact patients with answers to questions Give results after physician has looked over them and state what the results are Open cash drawers daily for the day of appointments Take messages for patients for the medical assistants and physicians

MEDICAL RECEPTIONIST at DAVITA MEDICAL GROUP

January 2015 - December 2017 (3 Years)

Worked in electronic medical records through EHR, HMS and All Scripts Scheduled patients for their follow up appointments with the doctor or nurses.

Answered a multi-line phones system.

Directed phone calls to the proper people whom they need to speak with.

Submitted charges for all patients who came into the office.

Greeted patients, pharmaceutical company representative and health insurance representatives Helped with reports for the Nurse Administrator Contacted new patients to have them schedule to see the physician.

MEDICAL RECEPTIONIST at NATIONAL UNIVERSITY OF HEALTH SCIENCES

January 2013 - December 2015 (3 Years)

Managed a Chiropractic office with 8 examination rooms and 18 interns.

Posted payments using Medisoft Scheduled patient appointments with interns under clinician supervision Scheduled meetings for clinician on hand Submitted daily reports on the deposits made and completed numbers for the week Answered phones and emails Performed all duties involving medical records including, filing, creating new charts and putting in coming patient records into their charts.

Contacted maintenance personal for both cleaning, air conditioning, etc.

MEDICAL RECEPTIONIST at OFFICE TEAM NATIONAL UNIVERSITY OF HEALTH SCIENCES

January 2012 - December 2013 (2 Years)

Managed a Chiropractic office with 8 examination rooms and 18 interns.

Posted payments using MediSoft Scheduled patient appointments with interns under clinician supervision Scheduled meetings for clinician on hand Submitted weekly reports on the deposits made and completed numbers for the week Answered phones and emails Performed all duties involving medical records including, filing, creating new charts and putting in coming patient records into their charts.

Contacted maintenance personal for both cleaning, air conditioning, etc.

PERSONAL HEALTH COORDINATOR at HUMANA INSURANCE

January 2011 - December 2012 (2 Years)

Contacted member to get an update on their well being Completed Post Discharges Completed assessments on four major conditions Completed both weekly and monthly reports on my progress to my manager Sent educational information to the members upon request

CHECK-IN CLERK CMA at BAY VIEW OB GYN

January 2007 - December 2011 (5 Years)

Checking patients in prior to seeing physician Reminder calls made the day prior to the appointment Helping in Medical Records as needed Administer injections as needed Help in scheduling Laser Hair Removal Appointments Promoted to nurse six months into the job. Help in procedures when needed Kept a good working relationship with all employees as well as physicians.

CERTIFIED MEDICAL ASSISTANT at 6-STEP WEIGHT LOSS CENTER

January 2006 - December 2006 (1 Year) Obtained vitals on all patients.

Obtained lab specimens for testing purposes.

Insured a multiple line phone system was answered by the second ring and took messages for the physician and sales manager.

Maintained patient medical records filing of information, ensuring all information is up to date.

Set up weekly spreadsheets calculating patient totals both weekly and monthly.

Generated spreadsheets with patient information.

Insured patients were scheduled in the correct amount of time per doctor’s orders. Maintained good communication skills with both patients, other physician offices and pharmaceutical representatives that entered the office.

Generated encounters for the following day.

Insured the exam room was cleaned and stocked for the following patient.

Performed EKGs on new patients when ordered by the physician.

Marketed the physician to prospective new patients and helped in marketing the services to companies wanting to use the physician’s services to have healthier employees.

Reported directly to the physician on weekly totals provided by spreadsheets generated by myself.

Drafted dictations for the physician’s review.

Oversaw the ordering and stocking of supplies.

Achieved office manager position for five months.

CERTIFIED MEDICAL ASSISTANT at LOREN J. MILLER, DPM, PLC

January 2006 - December 2007 (2 Years)

Obtained vitals on all new patients and patients receiving surgery.

Obtained lab specimens for testing purposes.

Insured a multiple line phone system was answered by the second ring and took messages for the physician.

Maintained patient medical records filing of information, ensuring all information is up to date.

Set up weekly spreadsheets calculating patient totals both weekly and monthly.

Insured patients were scheduled in the correct amount of time for the insurance to cover the visits.

Maintained good communication skills with both patients, other physician offices and pharmaceutical representatives that entered the office.

Generated both encounters and advance beneficiary notices for the following day

EDUCATION

Piedmont Community College - Associate Degree

Graduated 1970-01-01

Business Administration

Florida Metropolitan University - Associate Degree

Graduated 1970-01-01

Medical Assisting

St Petersburg College - Bachelors Degree

Graduated 1970-01-01

Health Administration

Piedmont Community College - Associate Degree

Graduated 1998-01-01 Accounting

SKILLS

Accounting, To complete

HVAC, To complete

Business Administration, To complete

Medical Records, To complete

Spreadsheets, To complete

Certified Medical Assistant, To complete

Chiropractics, To complete

Communication, To complete

Sales, To complete

Hair Removal, To complete

Health Administration, To complete

Maintenance, To complete

Primary Care, To complete

Friendliness, To complete

Assessments, To complete

Filing, To complete

LANGUAGES

Other, Native/Bilingual

CERTIFICATIONS

Medical Assisting

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