Data Entry Customer Service
Resume:
Liliana Herrera
Whittier CA ****5
***************@******.***
Professional Summary
Proven to enhance customer satisfaction and streamline checkout processes at Lexus of Glendale, I bring a blend of effective decision-making and exceptional service skills. Demonstrated reliability through flexible scheduling at Carls Jr, I excel in data entry and maintaining composure under pressure, contributing to improved client retention and support to sales teams.
Skills
● Patience and composure
● Reliability and punctuality
● Effective decision making
● Data entry proficiency
Work History
Service Greeter, 11/2024 to 12/2024
Lexus of Glendale - Glendale, CA
● Expedited check-out process by preparing invoices ahead of time for faster transactions.
● Improved customer retention by consistently providing exceptional service and follow-up communication.
● Supported sales team by introducing potential clients to available vehicles on the showroom floor.
● Cross-trained and backed up other customer service managers. Cashier, 05/2022 to 07/2023
Carls Jr - Whittier, CA
● Greeted customers entering store and responded promptly to customer needs.
● Welcomed customers and helped determine their needs.
● Worked flexible schedule and extra shifts to meet business needs.
● Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Frontier High School - Whittier
Certifications
Food handlers
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