Project Management General Counsel

Grace Mutala

***********@*****.***

202-***-**** • Alexandria, VA

**Highly Dedicated and Resourceful Career Professional**

Expertise in Non-Profit Management, Federal Programs, Policy Dissemination, and Operational Leadership*

**Core Competencies**:

Data Analysis Research & Project Management Monitoring & Evaluation Legal & Immigration Systems Management Critical Thinking & Problem Solving Multilingual (English, French, Lingala, Swahili)

Professional Experience

U.S. Department of Veterans Affairs,

Management & Program Analyst, Office of General Counsel

June 2023 – Present 40 hours/week

Spearhead office coordination between the Office of General Counsel, VA, and external stakeholders, ensuring seamless communication and collaboration.

Design and implement data collection tools to analyze attorney workload, enhancing operational efficiency and resource allocation.

Oversee attorney invoicing and billing processes for external government clients, ensuring accuracy and compliance.

Conduct predictive analysis to forecast future billings and collections, informing strategic resource management decisions.

Manage SharePoint sites and databases, optimizing information sharing and program organization.

Lead budget and management processes for assigned matters, ensuring fiscal responsibility and accountability.

Provide administrative and problem-solving support to attorneys, improving team productivity and effectiveness.

Analyze trends to predict future attorney workload and recommend staffing adjustments to maintain optimal work ratios.

Develop policies to automate case management, streamline procedures, and enhance operational efficiency.

Serve as primary timekeeper and training coordinator, ensuring compliance with mandatory training requirements.

Create visual reports (charts, graphs) to illustrate productivity and output, supporting data-driven decision-making.

U.S. Department of Homeland Security

Immigration Analyst

April 2021 – June 2023 40 hours/week

Built and maintained collaborative relationships across teams, contributing to the success of cross-functional projects.

Provided comprehensive operational support, including asset management, human resources, security, and facilities coordination.

Collected, organized, and analyzed data, transforming raw information into actionable reports for stakeholders.

Applied project management principles to prioritize workloads, identify potential delays, and communicate revised deadlines effectively.

Assisted in developing training materials and conducting briefing sessions for team members and stakeholders.

U.S. Department of Homeland Security

Management and Program Analyst/ Detail

December 2020 – March 2021 40 hours/week

Delivered analytical findings to diverse audiences through oral presentations and written reports, supporting the Department’s mission.

Supported the implementation of initiatives for the E-Verify and Systematic Alien Verification of Entitlements (SAVE) programs.

Participated in studies, working groups, and testing of new business systems, contributing to process improvements.

Represented the organization at conferences, webinars, and live events, enhancing public engagement and awareness.

Provided technical assistance to management in planning activities and policy development

U.S. Department of Homeland Security

Asylum Officer

December 2019 – March 2021 40 hours/week

Evaluated immigration benefit applications by analyzing supporting documentation, conducting reviews, and determining eligibility.

Interpreted and applied immigration laws, policies, and procedures to make informed legal determinations.

Collaborated with legal, medical, and mental health professionals to ensure comprehensive case evaluations.

Prepared written legal analyses, including briefs, pleadings, and litigation recommendations.

U.S. Department of Health and Human Services

Legal Assistant

March 2017 – December 2019 40 hours/week

Identified deficiencies in case records, tracked necessary materials, and ensured compliance with Office of Medicare Hearings and Appeals (OMHA) policies.

Verified accuracy of records and closed cases in the Medicare Appeals System (MAS), maintaining data integrity.

Supported Chief Judge and senior attorneys in case file management and administrative tasks.

The Leiser Law Firm, PLLC, Mclean, VA

Paralegal Assistant/Office Manager

October 2015 – March 2017 40 hours/week

Assisted attorneys with administrative tasks, legal research, and document preparation.

Notarized legal documents and managed office operations, ensuring smooth workflow.

Tracked and analyzed program data, producing quantifiable outcomes for business partner reports.

EDUCATION

Capella University College of Science

Master of Science in Criminal Justice 2018

Marshall University College of Science

Bachelor of Science in Criminal Justice 2013

Skills

Technical: SharePoint, Data Analysis Tools, Project Management Software, Legal Research Databases

Languages: English (Fluent), French (Fluent), Lingala (Fluent), Swahili (Fluent)

Key Achievements

Developed data-driven tools to optimize attorney workload management, improving productivity by 20%.

Streamlined billing and invoicing processes, reducing errors and improving compliance by 15%.

Played a key role in implementing case automation policies, reducing processing times by 25%.

Enhanced training compliance rates by 30% through effective coordination and evaluation of mandatory programs.

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