Customer Service Representative

FARAH ALZIQ

571-***-**** *****.*******@******.*** Woodbridge, Va 22193

PROFESSIONAL SUMMARY

Hardworking individual focused on delivering exceptional customer service through strong communication and

problem-solving skills. Adept at managing customer inquiries, resolving issues, and ensuring satisfaction with

methodical approach. Demonstrates solid work ethic by consistently achieving results with minimal errors. Brings

relevant experience and skills to succeed as Customer Service Representative.

Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop

strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to

team success.

EXPERIENCE

Fair price Woodbridge, Va Worked with coworkers to complete tasks.

Customer Service Representative Responded quickly to meet customer needs and resolve problems.

04/2021 - 11/2021 Focused on learning new skills and staying updated with industry

changes.

Tmobile Clifton, Nj Handled customer complaints and inquiries in a courteous and efficient

Customer Service Representative manner.

01/2019 - 02/2021 Responded to telephone inquiries and complaints following standard

operating procedures.

Greeted customers by name and displayed respectful attitude, helping

develop rapport with customer base and build lasting relationships.

Addressed customers courteously using suitable methods and

problem-solving skills.

Processed orders, returns, and exchanges in an accurate and efficient

manner.

Contacted carrier representatives to make arrangements or issue

instructions for shipping and delivery of materials.

EDUCATION

Completed coursework towards 2nd year in Nursing

Montclair State University Montclair, NJ, US

SKILLS

* Customer Service * Data Entry

* Call center experience * Payment Processing

* Call Management * Scheduling

LANGUAGES

* English * Arabic

Fluent Fluent

Contact this candidate